Community Association Manager / CAM (SFL2024-7686)

$60,000 - $70,000/Yr

RealManage - Sarasota, FL

Full-time - Mid Level

Sarasota, FL

Real Estate

About the position

The Community Association Manager (CAM) at RealManage is responsible for overseeing the daily operations of community associations, ensuring high levels of customer satisfaction and adherence to company principles. This role involves collaboration with the Board of Directors and the Director of Community Association Management (DCAM) to enhance community value, enforce regulations, and manage operational tasks effectively.

Responsibilities

• Manage daily operations for a portfolio of community associations.
• Respond to all calls/emails within 24 hours.
• Provide administrative, operational, and managerial advice to the Board of Directors.
• Mentor, train, and develop staff for high performance and professional growth.
• Assist the board with hiring contractors and insurance carriers.
• Develop and implement strategic plans to improve community services and amenities.
• Identify and pursue opportunities for community growth and enhancement.
• Ensure compliance with governing documents, state and local laws, and industry best practices.
• Develop and manage budgets for multiple community associations and present financial reports.
• Oversee maintenance, repair, and improvement projects, ensuring timely and budget-compliant completion.
• Review and approve payment of vendors providing service to community associations.
• Ensure accurate financial reporting, including budget preparation and variance analysis.
• Implement financial controls and procedures to safeguard community assets.
• Address and resolve escalated resident concerns and disputes professionally.
• Develop and implement risk management strategies to minimize potential liabilities.
• Oversee insurance policies and claims to ensure adequate coverage and timely resolution.
• Continuously seek ways to improve operational efficiency and effectiveness.
• Attend monthly manager and training meetings as required.
• Conduct business with the highest standards of personal, professional, and ethical conduct.
• Display exceptional ability to analyze and handle a variety of situations that could otherwise become potential problems.

Requirements

• Florida CAM License required.
• Minimum 1-2 years in property management/community management experience.
• Proven ability to effectively manage and lead a team.
• Experience in managing complex developer portfolios and relationships.
• Strong understanding of community association business and financial statements.
• Excellent organizational, time management, and communication skills.
• High integrity, honesty, professionalism, and customer service orientation.
• Excellent verbal and written communication skills.
• Proficiency in MS Office applications (Word, Excel, and Outlook).

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays