Community Association Manager / CAM (SRCA2024-7564)

$75,000 - $85,000/Yr

RealManage - San Ramon, CA

Full-time - Entry Level

San Ramon, CA

Real Estate

About the position

The Community Association Manager (CAM) at RealManage serves as the key ambassador responsible for managing a portfolio of community associations. This role involves providing leadership and direction to ensure successful daily operations, delivering professional services, and enhancing customer experience in alignment with the company's guiding principles. The CAM will work closely with the Board of Directors and other stakeholders to facilitate solutions, manage community operations, and increase property values.

Responsibilities

• Serve as a professional advisor to the Board of Directors of each assigned community.
• Maintain current knowledge of state and regulatory agency statutes and community documents, policies, and procedures.
• Provide weekly updates to the Board regarding collections, ACC requests, compliance, service requests, and work order activity.
• Run Board or Annual Meetings and create monthly management reports detailing community conditions and key initiatives.
• Assist the Board with selecting contractors and insurance carriers to maintain community standards.
• Oversee vendor management, including the bid process and contract oversight.
• Approve payment of vendors providing services to the community association.
• Develop and submit accurate annual budgets, meeting all deadlines and considering association goals.
• Work with the accounting team to ensure financial accuracy and monitor aging reports for timely legal actions regarding collections.
• Build and foster positive relationships with residents to ensure high service levels and timely resolution of concerns.
• Attend monthly Manager's and training meetings as required.
• Conduct business with the highest standards of personal, professional, and ethical conduct.
• Analyze and address potential problems effectively.

Requirements

• Associate or higher degree highly preferred.
• Minimum of one (1) year managing Homeowner Associations (HOAs) required.
• CAI designation(s) strongly preferred.
• Excellent verbal and written communication skills.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude.
• Strong organizational skills and attention to detail.
• Ability to work independently and carry out assignments to completion.

Nice-to-haves

• Excellent interpersonal skills to manage diverse personalities.
• Excellent writing skills for effective communication with customers.
• Excellent technology skills for managing data using proprietary software.
• Flexibility and humility to serve clients effectively.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Health Savings Account)
• FSA (Flexible Spending Account)
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays