RealManage - Vero Beach, FL

posted 2 months ago

Full-time - Mid Level
Vero Beach, FL
Real Estate

About the position

The Community Association Manager (CAM) at RealManage serves as the key ambassador, providing management, direction, and leadership for a portfolio of community associations. This role is essential for ensuring the successful daily operations of the communities, delivering professional services, and enhancing customer experience in alignment with the company's guiding principles.

Responsibilities

  • Serve as a professional advisor to the Board of Directors of each assigned community.
  • Acquire and maintain knowledge of state and regulatory agency statutes and community documents, policies, and procedures.
  • Provide weekly updates to the Board regarding collections, ACC requests, compliance, service requests, and work order activity.
  • Run Board or Annual Meetings and create monthly management reports.
  • Assist the Board with the selection of contractors and insurance carriers.
  • Provide vendor management oversight, including the bid process and contract management.
  • Oversee and approve payment of vendors providing services to the community association.
  • Develop and submit complete and accurate annual budgets, meeting all deadlines.
  • Work with the accounting team to ensure accuracy in finances and variance reports.
  • Build and foster positive relationships with residents to ensure high service levels and timely resolution of concerns.
  • Attend monthly Manager's and training meetings as required.
  • Conduct business with the highest standards of personal, professional, and ethical conduct.

Requirements

  • Florida state community association manager license required.
  • Associate or higher degree highly preferred.
  • Minimum of one (1) year managing Homeowner Associations (HOAs) required.
  • CAI designation(s) strongly preferred.
  • Excellent verbal and written communication skills.
  • Ability to work under pressure and meet deadlines while maintaining a positive attitude.
  • Ability to work independently and carry out assignments to completion.

Nice-to-haves

  • Experience with Yardi software.
  • Strong interpersonal skills to manage diverse personalities.
  • Excellent writing skills for effective communication with customers.
  • Excellent technology skills for managing data and using proprietary software.
  • Flexibility and humility in serving clients.
  • Strong organizational skills to manage multiple properties.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Vision insurance
  • Life insurance
  • Education Reimbursement
  • 11 paid Holidays
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