Community Association Manager (PAZ2025-7890)
RealManage - Phoenix, AZ
posted 2 days ago
About the position
RealManage is a technology-based HOA management company that is rapidly growing and offers opportunities for career advancement. The company values professionalism and hard work, providing support through a Manager Success Group, continuous training, and administrative assistance. RealManage is committed to ensuring long-term career success for its employees, treating them as family rather than just employees. As a national Inc. 5000 firm, RealManage operates in 26 states and serves various clients, including homeowners' associations, condominium associations, and luxury high-rises. The company emphasizes integrity, respect, selflessness, personal relationships, and continuous improvement as its core values.
Responsibilities
- Serve as a professional advisor to the Board of Directors of each community assigned.
- Acquire and maintain knowledge of state and regulatory agency statutes and community documents, policies, and procedures.
- Provide weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity.
- Run Board or Annual Meetings and create monthly management reports depicting community conditions and key initiatives.
- Assist the Board with the selection of contractors and insurance carriers.
- Provide vendor management oversight, including the bid process and contract management.
- Oversee and approve payment of vendors providing services to the community association.
- Develop and submit complete and accurate annual budgets, meeting all deadlines.
- Work with the accounting team to ensure accuracy in finances, variance reports, and invoice processing.
- Build and foster positive relationships with residents for high service levels and timely resolution of concerns.
- Attend monthly Manager's and training meetings as required.
- Conduct business with the highest standards of personal, professional, and ethical conduct.
- Analyze and deal with a variety of situations that could be potential problems.
Requirements
- Associate or higher degree highly preferred.
- Minimum of one (1) year managing Homeowner Associations (HOAs) required.
- CAI designation(s) strongly preferred.
- Excellent verbal and written communication skills.
- Ability to work under pressure and meet deadlines while maintaining a positive attitude.
- Ability to work independently and complete assignments within given parameters.
Nice-to-haves
- Excellent interpersonal skills to manage a wide range of personalities.
- Excellent writing skills for thoughtful and concise communication.
- Excellent technology skills for managing data using proprietary software.
- Flexibility and humility to serve clients effectively.
- Excellent organizational skills to manage a portfolio of properties.
- Ability to work independently in a growing business environment.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (with High Deductible Medical Plan)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays
