Community Association Manager (Portfolio)

Leland Management - Orlando, FL

Full-time - Mid Level

Orlando, FL

Real Estate

About the position

Leland Management is seeking an experienced Portfolio Community Association Manager to oversee community operations in Orlando, FL. This full-time position involves managing community associations in accordance with governing documents, working closely with the Board of Directors, and ensuring effective communication and problem-solving within the community. The role requires strong management skills, customer service proficiency, and financial acumen to maintain and improve community standards.

Responsibilities

• Organize time effectively in a dynamic work environment and balance competing demands of multiple projects.
• Adhere to high performance standards and model them to the staff.
• Complete projects by motivating, supervising, and directing a team of associates.
• Foster professional relationships with residents, the Board of Directors, and business groups such as contractors and vendors.
• Analyze and address potential problems within the community.
• Make recommendations to the Board based on policy analysis.
• Handle stressful situations with composed authority.
• Review financial reports and develop accurate financial budgets.
• Maintain knowledge of state regulatory agency statutes and community policies.
• Ensure property improvement and maintenance of common areas.
• Prepare for and conduct association meetings.
• Process violations, work orders, and architectural control applications.

Requirements

• Strong working knowledge of customer service principles and practices.
• Experience with site inspections and conducting meetings is preferred.
• Ability to read, analyze, and interpret technical procedures and documents.
• Strong interpersonal, leadership, and customer service skills.
• Proficiency in Microsoft Office Applications (Word, Excel, Outlook).
• Experience in Association Software such as TOPS is favorable.
• 1 to 3 years of managerial experience in association management or similar fields.

Nice-to-haves

• Experience in hospitality, apartments, developer, or real estate management.
• Involvement in overseeing property or building operations.

Benefits

• Great benefits package including health insurance and retirement plans.