Associa - Fort Lauderdale, FL

posted 3 months ago

Full-time - Mid Level
Fort Lauderdale, FL
10,001+ employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

Associa is currently seeking a Community Association Manager (CAM) to join our team in Broward County, FL. In this role, you will be responsible for managing a portfolio of community associations, acting as the primary liaison between the Association Board of Directors and homeowners. Your ability to provide exceptional customer service and manage multiple projects simultaneously will be crucial to your success. You will work closely with clients and vendors, as well as collaborate with other departments within Associa to ensure the smooth operation of the communities you manage. As a Community Association Manager, you will be expected to travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and participate in community events as required by the management agreement. You will also be responsible for preparing annual disclosure packages, meeting notifications, and financial statement packages for homeowners, ensuring that all materials are mailed within the time frames set by state statutes or governing documents. Additionally, you will review monthly financial reports and submit management summaries to the Association Board of Directors, providing recommendations regarding major capital expenditures to maintain the community's appearance and operations. This position offers a unique opportunity to make a positive impact on the communities you serve, while also contributing to the growth and success of Associa. With a commitment to excellence and a focus on customer satisfaction, you will play a vital role in enhancing the quality of life for residents in the communities you manage.

Responsibilities

  • Act as the primary liaison with the Association Board of Directors and homeowners as needed.
  • Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed.
  • Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners and arrange bulk mailing within the time frames set by state statute or governing documents.
  • Review monthly financial reports and ensure management summary is submitted to the Association Board of Directors.
  • Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures.

Requirements

  • Valid Florida Community Association Manager (LCAM) license.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Experience in Community Management, customer service, hospitality, or other related industry.
  • Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
  • Proficient in Customer Service and conflict resolution.
  • Able to work effectively with others in person and in group settings.
  • Able to prioritize, manage time, and meet deadlines.
  • Able to communicate effectively and professionally on phone, email, and in-person.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • Disability insurance
  • Support with wellness and development initiatives
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