Community Association Manager (Portfolio)

$70,000 - $70,000/Yr

FirstService Residential - Hallandale Beach, FL

Full-time - Mid Level

Hallandale Beach, FL

Real Estate

About the position

The Portfolio Community Association Manager is responsible for managing and providing leadership to multiple assigned properties. This role involves collaborating with various departments to meet company objectives, partnering with Regional Directors and Board of Directors to implement projects, and ensuring quality service to customers.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems.

Requirements

• 3+ years of experience in property Operations, Hospitality, or construction
• Bachelor's degree in business or related field
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.
• Must be bi-lingual in Spanish.

Benefits

• Comprehensive medical plans
• Dental insurance
• Vision insurance
• Time off benefits
• Paid holidays
• 401k with company match