Sentry Management - Howell, MI
posted 3 months ago
Sentry Management is seeking an experienced Community Association Manager (Portfolio) to join our team in Howell, MI. As a leader in full-service community association management, we pride ourselves on nurturing communities and enhancing property values. The Portfolio Manager will play a crucial role in supervising the associations under their management, ensuring that the needs of the Board of Directors and residents are met with exemplary customer service. This position requires a proactive approach to managing relationships with various stakeholders, including vendors and the Sentry Home Office, to achieve company goals and maintain high levels of client satisfaction. In this role, the Portfolio Manager will be responsible for attending, preparing for, and participating in annual and general meetings, managing vendor proposals and contracts, and overseeing risk management and insurance matters. The manager will also coordinate the efforts of employees such as janitorial and maintenance staff, ensuring that all operational aspects of the associations are running smoothly. Additionally, the Portfolio Manager will handle financial responsibilities, including collecting invoices, coding for payment, and following up on monthly assessments due. Serving as a liaison between association boards and legal counsel, the manager will prepare reports and financial summaries to keep the boards informed and engaged. The successful candidate will be expected to manage the onboarding and exit processes of associations, ensuring a seamless transition and continued satisfaction for all parties involved. This position offers a unique opportunity to make a significant impact on the communities we serve while working in a supportive and engaging environment.