Associa - Palm Desert, CA

posted 3 months ago

Full-time - Mid Level
Palm Desert, CA
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

As a Community Association Manager at Associa, you will be responsible for the overall supervision of a portfolio of community associations. This role requires you to interact with a diverse range of stakeholders, including homeowners, vendors, board members, committee members, and Associa staff. Your primary focus will be to ensure that the community associations are managed effectively and efficiently, fostering a positive environment for all residents and stakeholders involved. You will be tasked with overseeing the day-to-day operations of the associations, ensuring compliance with governing documents, and facilitating communication between the board and the community members. In this position, you will also be responsible for managing budgets, preparing financial reports, and ensuring that all financial obligations are met. You will need to develop and implement policies and procedures that enhance the community's quality of life while also addressing any issues that may arise. Your role will involve regular site visits to assess the condition of the properties and to ensure that maintenance and repairs are conducted in a timely manner. Additionally, you will be expected to organize and attend board meetings, providing guidance and support to the board members in their decision-making processes. The Community Manager will play a crucial role in building relationships within the community, promoting a sense of belonging and engagement among residents. You will be expected to handle conflict resolution and provide solutions to any disputes that may arise within the community. This position requires a proactive approach to community management, with a focus on enhancing the overall living experience for residents while maintaining the integrity and value of the properties under your care.

Responsibilities

  • Oversee the overall management of a portfolio of community associations.
  • Interact with homeowners, vendors, board members, and committee members.
  • Manage budgets and prepare financial reports for the associations.
  • Ensure compliance with governing documents and community policies.
  • Conduct regular site visits to assess property conditions and maintenance needs.
  • Organize and attend board meetings, providing support and guidance to board members.
  • Facilitate communication between the board and community members.
  • Handle conflict resolution and provide solutions to disputes within the community.
  • Develop and implement policies and procedures to enhance community living.

Requirements

  • Proven experience in community association management or a related field.
  • Strong understanding of property management principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to manage budgets and financial reports effectively.
  • Strong organizational and time management skills.
  • Proficient in conflict resolution and problem-solving.

Nice-to-haves

  • Experience with homeowner association (HOA) regulations and compliance.
  • Familiarity with property management software and tools.
  • Certification in community association management (e.g., CMCA, AMS, PCAM).
  • Knowledge of local real estate market trends.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k retirement plan
  • Disability insurance
  • Wellness and development initiatives
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