Community Association Manager

$65,000 - $65,000/Yr

Cap Management - Denver, CO

Full-time - Mid Level

Denver, CO

Administrative and Support Services

About the position

The Community Association Manager at CAP Management is responsible for overseeing the management of a portfolio of community associations, which may include various property types such as townhomes, condos, and planned unit developments (PUDs). This role involves ensuring the effective operation and maintenance of these communities while promoting sustainability and financial transparency. The manager acts as a trusted advisor to community residents and board members, facilitating meetings, managing financials, and ensuring compliance with governing documents.

Responsibilities

• Maintain current records and property information in Appfolio.
• Act as a trusted advisor and leader for community residents and board members.
• Perform site visits to observe property health and safety, general upkeep, and cleanliness.
• Encourage board members to utilize a proactive management approach considering social, environmental, and financial impacts.
• Plan, schedule, organize, and facilitate membership, board, and annual meetings.
• Prepare and distribute a complete Board Packet for Board Meetings, including agenda, financial report, and maintenance needs.
• Record meeting minutes and distribute them to the Board of Directors in a timely manner.
• Provide training information and educational material to enhance the HOA living experience.
• Work with the Board and CAP's Community Planner to develop actionable community plans.
• Oversee accounts receivable and payable with CAP's accounting team.
• Submit invoices for Board approval and prepare financial reports as requested.
• Develop an annual budget in collaboration with the Board.
• Oversee contracts between the association and vendors, ensuring timely and quality work.
• Assist with the bidding process for new contracts, including creation of RFPs.
• Respond to questions, comments, and concerns in a timely manner.
• Provide weekly updates to Board members regarding community activities.

Requirements

• Minimum of two years' experience in community management or a relevant industry.
• Experience in financial management, meeting facilitation, customer service, and/or non-profit management is a plus.
• Ability to speak to the company's sustainability values in various situations.
• Strong problem-solving skills and ability to act quickly in the best interest of the community.
• Excellent communication skills and ability to work well with various personality types.
• Reliable transportation to visit properties.

Nice-to-haves

• Experience in property management, maintenance, and/or construction is a plus.
• CMCA certification preferred.
• High-rise experience is preferred.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement plan