Community Association Manager

RowCal Construction & Maintenance CO - Apple Valley, MN

Full-time - Mid Level

Apple Valley, MN

About the position

RowCal is an HOA and Property Management company founded on the principle of doing things better. We pride ourselves on our refreshing, can-do attitude and joyful spirit that puts HOA leaders at ease. Our mission is to be a partner that cares, collaborates, and creates the best HOA experience for communities. We are currently seeking a Community Association Manager to join our team and grow your career with a company that is reinventing HOA management. With countless communities managed across the Midwest, we are always looking for quality individuals to add to our team. As a Community Association Manager, you will be responsible for the overall management and oversight of a portfolio of community associations. Your role will not only involve coordination and execution of services needed by the community but also acting as a liaison between the association board and RowCal's supporting divisions or third-party service providers. We view our Community Managers as the association's "relationship managers" who ensure smooth communication and operations within the community. Your responsibilities will include ongoing review and coordination of homeowner requests, oversight of covenants enforcement, administration of association records, and acting as the main point of contact for all Board communications. You will also be responsible for drafting and executing all association communications, approving invoices, and preparing for Board meetings. Regular site visits and audits of records will be part of your duties to ensure compliance and accuracy in all operations. This position may allow for remote work, but you will also have access to the RowCal Marketplace Office as needed.

Responsibilities

• Manage and oversee a portfolio of community associations.
• Act as a liaison between the association board and RowCal's supporting divisions or third-party service providers.
• Review, coordinate, and respond to homeowner ACC requests.
• Oversee covenants enforcement and issue violations as necessary.
• Administer homeowner, Board, and association data in CINC Systems.
• Act as the main point of contact for all Board communications through all channels.
• Administer on-site association amenities and gate houses.
• Retain and administer all association records in SharePoint and WebAxis.
• Address and resolve all homeowner escalations.
• Update and maintain the management plan in CINC Systems as necessary.
• Draft and execute all association communications including statutory notices and newsletters.
• Approve all invoices for payment in accordance with the association budget and board direction.
• Provide feedback to division Director on all RowCal supporting divisions.
• Review and process violations and ACC requests.
• Monitor vendor and owner delinquency rates and collections process for the entire portfolio.
• Prepare for, attend, and administer all Board Meetings as necessary.
• Audit SharePoint and WebAxis to ensure all records are uploaded and organized properly.
• Prepare and draft annual operating and reserves budget for all associations.

Requirements

• 3 years or more experience in property management preferred.
• Single Family Management/Home Owners Experience preferred.
• Associates or Bachelor degree preferred.
• Strong communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment.
• Proficient with Microsoft Office.
• Able to problem solve and work independently.
• Must have a valid driver's license and the ability to drive around the local market on a regular basis.

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off