COMMUNITY ASSOCIATION MANAGER

$57,700 - $86,600/Yr

Stoladi Property Group - Rockville, MD

Full-time - Mid Level

Rockville, MD

Real Estate

About the position

The Community Association Manager serves as the owner's on-site representative, overseeing all aspects of community relations, building operations, maintenance, property improvement, common area buildouts, expense management, contract administration, and staff supervision. This role is crucial in ensuring that the properties are well-managed and that the community's needs are met effectively. The manager is responsible for the administration, improvement, maintenance, and general operations of commercial, industrial, or residential properties. This includes designing, scheduling, and coordinating general upkeep, major repairs, remodeling, or construction projects, as well as managing all common areas and elements of the property. In addition to property management, the Community Association Manager collects fees for monthly assessments, rentals, deposits, insurance, taxes, or other operating expenses. Regular inspections of the grounds, facilities, and equipment are conducted to determine necessary repairs and maintenance. The manager also shows properties to prospective residents or owners, explaining terms of occupancy and providing information about the community. Financial responsibilities include developing and presenting detailed budgets and financial reports, as well as issuing monthly operating reports to the Board, including variance explanations. The role requires participation in Board meetings, assisting in the preparation of agendas and supporting materials, and facilitating meetings as directed. The manager must maintain open communication with the Board and its committees, ensuring that community relations and activities are coordinated effectively. Regular inspections of common areas are essential to ensure compliance with building codes and regulations, and the manager must oversee property improvements and maintenance while maintaining emergency procedures and contact information for all Board members and owners. Supervisory responsibilities include managing all employees in the building, conducting routine staff meetings, and completing annual reviews. The Community Association Manager must be on call 24/7 to respond to emergencies that require management representation, ensuring that the property is well-maintained and that residents' needs are met promptly.

Responsibilities

• Manage and supervise the administration, improvement, maintenance, and general operations of properties.
• Design, schedule, and coordinate upkeep, major repairs, remodeling, or construction projects.
• Collect fees for monthly assessments, rentals, deposits, insurance, taxes, or other operating expenses.
• Conduct regular inspections to determine necessary repairs and maintenance.
• Show properties and provide information about the community to prospective residents/owners.
• Develop and present detailed budgets and financial reports on the property.
• Impose guidelines, rules, and regulations to tenants, visitors, and the community.
• Participate in Board meetings and assist in preparation of the agenda and supporting materials.
• Prepare and issue Resale Certificates and assist in scheduling access for showings.
• Coordinate community relations and activities through communication with the Board and committees.
• Inspect common areas to ensure compliance with building codes and regulations.
• Oversee property improvements and maintenance.
• Maintain emergency procedures and contact information for Board members and owners.
• Complete annual Income & Expense reports per local jurisdiction.
• Develop operational and capital budgets and manage monthly expenses accordingly.
• Issue monthly operating reports to the Board including variance explanations.
• Coordinate all service contracts and ensure compliance with specifications.
• Supervise building staff and conduct routine staff meetings.

Requirements

• Bachelor's degree in Business Administration, Accounting, Real Estate, Finance, or related field; or 3-5 years of related experience.
• CMCA or higher designation required or in progress.
• Ability to read, analyze, and interpret general business periodicals and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers and clients.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to solve practical problems and deal with a variety of concrete variables.

Nice-to-haves

• Experience with property management software such as Yardi.
• Knowledge of local building codes and regulations.
• Strong communication and interpersonal skills.

Benefits

• Medical, dental, and vision insurance at no cost to the employee.
• Additional medical plan options available at a small monthly cost.
• Health Savings Account (HSA) with company contributions.
• LTD, STD, and life insurance at no cost to the employee.
• Minimum of 160 hours (20 days) of PTO.
• Most federal holidays observed; employee's birthday is a holiday.