Community Association Manager

Associa - Minneapolis, MN

Full-time - Entry Level

Minneapolis, MN

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Community Manager I is responsible for overseeing a portfolio of community associations, ensuring effective management and communication between homeowners, vendors, and the Association Board. This role involves attending board meetings, conducting inspections, and managing administrative tasks to maintain community standards and operations.

Responsibilities

• Travel to client associations for board meetings, inspections, and community events as needed.
• Prepare agendas and compile documents for Board meeting packages.
• Prepare annual disclosure packages and notifications for homeowners.
• Update homeowner and association information in C3 and shared files.
• Coordinate inspections of building facilities and follow up on required actions.
• Supervise the operation and administration of the Association per management agreements.
• Act as the primary liaison with the Association Board of Directors and homeowners.
• Perform administrative and management duties as requested by the Board of Directors.
• Ensure effective use of Associa community management tools.
• Review monthly financial reports and submit management summaries to the Board.
• Provide recommendations to the Board regarding capital expenditures.
• Oversee ARB application processing and conduct community inspections.
• Monitor delinquency rates and collections processes for the account portfolio.
• Maintain unit and contract files related to Association operations.
• Manage routine and special project vendors and oversee the AP process.

Requirements

• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
• Knowledge of communities/property/real estate and homeowners associations.
• Understanding of the roles of the association board and Community Association Manager.
• Proficiency in business correspondence and conflict resolution techniques.
• Professional customer service skills and ability to maintain confidentiality.
• Self-motivated, proactive, detail-oriented, and a team player.
• Strong time management and prioritization skills.
• Ability to interpret verbal and written instructions proficiently.
• Knowledge of company policies, procedures, and forms.

Nice-to-haves

• Community Association Experience preferred but not required.