Community Association Portfolio Manager - Cumming, GA

$50,000 - $50,000/Yr

Georgia Community Management (Gcm) - Cumming, GA

Full-time - Entry Level

Remote - Cumming, GA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Community Association Portfolio Manager will oversee a portfolio of Homeowners Associations (HOAs) and Condominium communities, ensuring smooth operations and effective communication with various stakeholders including Board members, homeowners, and vendors. This role requires a proactive approach to problem-solving and conflict resolution, with a strong emphasis on customer service and time management.

Responsibilities

• Manage a portfolio of HOA and/or Condo Community Associations.
• Conduct regular compliance inspections in the community using a company-provided vehicle.
• Attend annual meetings for each association in the manager's portfolio.
• Assist the Board of Directors and Accounting staff in preparing draft budgets for each community annually.
• Review monthly financial reports and make recommendations to the Association Board of Directors.
• Review delinquent homeowner accounts and make collection recommendations to the Association Board of Directors.
• Serve as a liaison between the Board of Directors, vendors, and homeowners.
• Respond to all incoming phone calls and emails within 24-48 hours, providing answers and support.
• Review Governing Documents and provide recommendations and solutions to issues raised.
• Obtain, compare, and present vendor bids for property improvements and maintenance to the Board of Directors.
• Oversee contracted vendors to ensure compliance with contracts and address issues as needed.
• Coordinate with Collections, Accounting, and Support Teams to manage all aspects of homeowners and communities.

Requirements

• High school diploma or equivalent (Required).
• 1 year of experience in HOA/Condo Association Management (Preferred).
• Valid Driver's License (Required).
• GA Real Estate Sales or CAM License (Required).

Nice-to-haves

• Strong verbal and written communication skills.
• Experience in customer service and conflict resolution.
• Ability to work in a fast-paced and dynamic environment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance