Community Based Case Manager -SUD

Zepf Center - Toledo, OH

Full-time - Entry Level

Toledo, OH

501-1,000 employees

Ambulatory Health Care Services

About the position

Zepf Center has been serving the Lucas County community for nearly 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff. We are currently seeking a full-time Community Based Case Manager to provide a wide range of community support and coordination of services to people experiencing mental illness and to ensure their needs are addressed. This position is responsible for advocacy, case management, treatment planning, reassurance, care coordination, linkage, referrals, and counseling to consumers in our outpatient programs. As the Case Manager, you may be responsible for facilitating/leading group sessions as well as consumer supervision and observation. This individual must be alert, empathetic, and attentive to meet the significant needs of the consumers. Case Managers must be able to perform the OCDPB Twelve Core Functions and Competencies, including: screening, intake, orientation, assessment, treatment planning, counseling, case management, crisis intervention, client education, referral, consultation, and reports/recordkeeping. It is expected and essential for all employees to meet their regular work schedule which may include a flexible schedule. Excessive absenteeism and/or tardiness will not be tolerated. All employees within this department will be required to learn all aspects of their position even when tasks/responsibilities are divided among staff members and/or shifts.

Responsibilities

• Provides therapeutic client-centered interventions including service coordination, integrated care, linkage, referrals, follow up, healthcare management, resource access, advocacy, individual/group/family counseling, urinalysis, transition planning, wellness programming, and participation in/facilitation of care coordination/team meetings.
• Monitors clients to identify potential relapse, new treatment needs, change in level of care, and effectiveness of the IAP.
• Facilitates referrals and linkages to appropriate internal and external resources based on assessed needs.
• Maintains clinical responsibility for those assigned clients who have co-occurring mental health and substance use disorders.
• In conjunction with the client, family and/or significant other, develops and updates a strength-based Individualized Action Plan (IAP) for each client based on the completion of a case management assessment/IAP review at least every 90 days.
• Responsible for accurate and timely documentation which includes but is not limited to: program admission and discharge forms, activity/progress notes, case management assessments/IAP reviews, IAPs, Level of Care forms, DPS logs, resource access applications, releases of information, monthly reports, online productivity tracker forms, incident report forms, regular email usage and replies, and any other forms necessary to document services.
• Provides assistance in gaining access to essential community resources.
• Provide ongoing support of consumers' individual recovery processes.
• Provide quality chemical dependency treatment according to program and agency requirements.
• Use appropriate motivational techniques to engage consumers in successfully completing their treatment.
• Maintain a healthy environment that will promote the recovery process.
• Provide basic chemical dependency education, counseling and case management, that consistently directs consumers toward achieving full recovery.
• Maintain case records and reports accurately and completely.
• Communicate and cooperate with internal staff and external community contacts to ensure quality consumer care.
• Practice courtesy and professionalism with consumers, staff, community and other agency departments.
• Adhere to and practice the OCDPB'S Code of Ethics for Chemical Dependency Professionals, both in the workplace and in the community.

Requirements

• High School Diploma or GED Equivalent
• 3 verifiable years working within the behavioral health field OR Bachelor's degree in a related field
• Working knowledge of, and experience working with, persons who have mental health diagnoses as classified by the DSM 5
• Knowledge regarding chemical dependency knowledge, including the addictive process, withdrawal, and the recovery process.
• 3 years' case management experience
• Must have current, active Chemical Dependency Counselor Assistant (CDCA) certification in good standing through the Ohio Chemical Dependency Professionals Board (OCDPB) at hire.

Benefits

• High deductible health plan with no premium cost per pay
• Health Savings Account featuring a generous $1,000 seed money ($2,000 for family coverage)
• Dental and vision coverage
• 403b retirement plan with a company match of up to 3% and a company contribution of 2% after one year of employment
• Life insurance coverage equivalent to 1x annual salary
• Time off benefits including sick leave, vacation, personal time, and holiday pay for 9 recognized holidays
• Tuition reimbursement and license reimbursement programs