Community Benefits Coordinator

Claremedica Health Partners - Miami, FL

Full-time

Miami, FL

About the position

The Community Benefits Coordinator at ClareMedica Health Partners is responsible for assisting community members in understanding and applying for various government-sponsored benefits. This role involves external marketing, maintaining confidentiality, ensuring compliance with regulations, and providing patient support. The coordinator will work closely with team members and carrier representatives to enhance the lives of seniors in the community.

Responsibilities

• Familiarity with government sponsored benefits eligibility requirements and guidelines.
• Assists community members with questions on and applications for government sponsored benefits.
• Participate in external marketing events.
• Maintain confidentiality and protect community members' personal information.
• Comply with Anti-Kickback regulations and ensure compliance with regulatory standards.
• Assist in the orientation/training of new Team Members.
• Work positively and cooperatively with fellow Team Members.
• Assist other Team members in their assignments.
• Work in conjunction with Carrier Representatives.
• Consider the impact of actions on Team Members throughout the company.
• Provide patient support and interaction.
• Plan and attend events.
• Minimize non-productive time and prepare for future needs of patients or community members.
• Organize job functions and work area to complete assignments within established time frames.
• Attend required training and communicate educational needs.
• Keep current on changes in guidelines and requirements for government sponsored benefits.

Requirements

• High school diploma or equivalent.
• Experience with eligibility and application process for various government sponsored benefits such as food stamps, Medicaid, Medicare savings programs.
• Previous experience as a Community Benefits Coordinator preferred.
• Bilingual is a plus.
• Sales or Marketing experience is a plus.
• Computer literacy required.
• Ability to respond to changing situations flexibly and reprioritize work as necessary.
• Demonstrate initiative to make decisions within scope without direct supervision.
• Knowledge of policies and procedures and ability to reference them.

Nice-to-haves

• Bilingual proficiency is a plus.
• Sales or Marketing experience is a plus.

Benefits

• Competitive compensation
• Resources and training to support employee growth and wellness