Community Benefits Coordinator

Claremedica Health Partners

Full-time

About the position

The Community Benefits Coordinator at ClareMedica Health Partners is responsible for assisting community members in understanding and applying for various government-sponsored benefits. This role involves direct interaction with community members, providing support and guidance on eligibility requirements, and ensuring compliance with regulatory standards. The position emphasizes teamwork, community engagement, and the importance of maintaining confidentiality while helping seniors access necessary resources.

Responsibilities

• Assist community members with questions on and applications for government-sponsored benefits.
• Familiarity with government-sponsored benefits eligibility requirements and guidelines.
• Participate in external marketing events to promote available benefits.
• Maintain confidentiality and protect community members' personal information.
• Comply with Anti-Kickback regulations and ensure compliance with regulatory standards.
• Assist in the orientation/training of new Team Members.
• Work positively and cooperatively with fellow Team Members.
• Assist other Team Members in their assignments as needed.
• Collaborate with Carrier Representatives to facilitate benefits access.
• Engage in patient support and interaction as required.
• Plan and attend community events to promote benefits awareness.
• Organize job functions and work area to effectively complete assignments within established time frames.
• Attend required training and communicate educational needs to supervisors.
• Stay current on changes in guidelines and requirements for government-sponsored benefits.

Requirements

• High school diploma or equivalent.
• Experience with eligibility and application processes for government-sponsored benefits such as food stamps, Medicaid, and Medicare savings programs.
• Previous experience as a Community Benefits Coordinator preferred.
• Bilingual is a plus.
• Sales or marketing experience is a plus.
• Computer literacy is required.
• Ability to respond flexibly to changing situations and reprioritize work as necessary.
• Demonstrated initiative to make decisions within scope without direct supervision.
• Knowledge of policies and procedures related to government benefits.

Nice-to-haves

• Bilingual skills
• Sales or marketing experience

Benefits

• Competitive salary
• Training and development opportunities
• Supportive work environment
• Resources to help employees thrive and succeed