Community Case Manager

$44,500 - $44,500/Yr

Tpa Network - Chicago, IL

Full-time - Entry Level

Chicago, IL

Social Assistance

About the position

The Community Case Manager at TPA Network, Inc. plays a crucial role in providing intensive, client-centered services to individuals living with HIV/AIDS. This position aims to expedite access to medical care, address barriers to care, and collaborate with various programs and local service providers to enhance the well-being of clients. The role involves a combination of case management, education, and support services to ensure clients achieve optimal health outcomes.

Responsibilities

• Provide HIV medical case management services in compliance with State and agency standards.
• Administer the Acuity Index to determine eligibility for case management services.
• Conduct assessments, service planning, and monitoring for clients with HIV infection.
• Offer consultation, referral, and guidance to HIV-positive individuals to address their needs.
• Assist clients in accessing benefits and insurance programs.
• Provide direct access to short-term programs to stabilize housing circumstances.
• Maintain client files and timely documentation of services using case management software.
• Participate actively in the Social Services Department, including meetings and training.
• Collaborate with medical, pharmacy, dental, and behavioral health personnel to ensure timely access to care.
• Establish relationships with community resources providing HIV testing and health services.
• Link clients to available services through Vivent Health and the community.
• Provide education on HIV disease and treatment options to clients and service providers.
• Administer HUD housing programs and assist with housing stability and health outcomes.
• Participate in Food Pantry operations as needed.

Requirements

• Associate degree in social work, health care, or a human service discipline from an accredited college or university.
• Minimum of two years' experience in direct client contact in a community-based social service or health service agency.
• Extensive knowledge of medical, social, and mental health delivery systems.
• Valid driver's license and willingness to travel within the designated territory.
• Effective written and verbal communication skills, including client-centered communication.
• Ability to establish rapport with culturally diverse populations.
• Strong organizational skills and ability to manage time effectively.
• Knowledge of and sensitivity to the HIV/AIDS patient population.

Nice-to-haves

• Bilingual in Spanish is a plus.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Loan forgiveness
• Opportunities for advancement
• Paid holidays
• 12 weeks of fully paid parental leave
• Employer subsidized medical, dental, vision benefits
• Tuition reimbursement
• Certification and licensure assistance