Community Connector (Southern NM Only) Field Based

$30,701 - $66,498/Yr

Molina Healthcare - Las Cruces, NM

Full-time - Entry Level

Las Cruces, NM

Insurance Carriers and Related Activities

About the position

The Community Connector position at Molina Healthcare serves as a community-based member advocate and resource, focusing on assisting members in managing their healthcare needs. This role involves engaging with members in the Southern New Mexico area, providing support through non-clinical paraprofessional duties, and empowering them to navigate their health plan benefits effectively. The position requires a strong understanding of community resources and involves significant face-to-face interaction with members.

Responsibilities

• Serve as a community-based member advocate and resource.
• Engage and assist members in managing their healthcare needs.
• Collaborate with the Healthcare Services team to provide non-clinical paraprofessional duties.
• Meet with members face-to-face or via video call.
• Assist members in scheduling appointments with providers and arranging transportation for healthcare visits.
• Help members get prescriptions filled and follow up on missed appointments.
• Assist members in accessing social services such as housing, food, and employment resources.
• Conduct outreach to locate and support disconnected members with special needs.
• Participate in ongoing or project-based activities requiring extensive member outreach.
• Guide members in maintaining Medicaid eligibility and accessing financial resources.

Requirements

• High school diploma or GED required.
• Minimum 1 year experience working with underserved or special needs populations.
• Valid driver's license with a good driving record and reliable transportation.

Nice-to-haves

• Associate degree in a healthcare-related field preferred.
• Bilingual skills based on community need preferred.
• Familiarity with healthcare systems and community-specific culture preferred.
• Current Community Health Worker (CHW) Certification preferred.
• Active and unrestricted Medical Assistant Certification preferred.

Benefits

• Health insurance