Community Consultant (Leasing Agent)

$52,000 - $52,000/Yr

American Property Management - Burien, WA

Full-time - Mid Level

Burien, WA

1,001-5,000 employees

Real Estate

About the position

The Community Consultant (Leasing Agent) at American Property Management is responsible for managing tenant relations, showcasing property features to prospective tenants, and ensuring high levels of customer service. This role involves working on-site at a senior tax-credit community, engaging with residents throughout the rental process, and hosting community events. The position requires a commitment to excellence in service and collaboration within a team-oriented environment.

Responsibilities

• Tour units with prospective tenants and highlight the qualities and selling points of the property/units.
• Handle customer and tenant relations and ensure all issues are being addressed promptly and with a high level of customer service.
• Maintain knowledge of the current area market.
• Prepare and maintain reports for managers.
• Host community events and ensure they are complying with American Property Management's Quality Standards.
• Assist residents from beginning to end of the rental process.

Requirements

• High school diploma or GED required.
• 2+ years' experience in customer service is required.
• 1+ years' experience in the multifamily/student housing industry within the last 10 years preferred.
• Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred.
• LIHTC/Affordable Housing experience preferred.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
• Demonstrates exceptional attention to detail and organizational abilities.
• Proficient in effective communication and teamwork.
• Fluent in English, with strong reading, speaking, and writing skills.

Nice-to-haves

• Knowledge of Fair Housing regulations
• Experience with LIHTC properties
• Strong communication skills

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• 401(k) matching
• Paid sick time
• Paid vacation starting at two weeks and increasing with tenure