Community Consultant (Leasing Agent)

$47,840 - $47,840/Yr

American Property Management - Tacoma, WA

Full-time - Entry Level

Tacoma, WA

1,001-5,000 employees

Real Estate

About the position

The Community Consultant (Leasing Agent) at The Meadows Apartments in Tacoma, WA, is responsible for managing tenant relations, showcasing property features to prospective tenants, and ensuring high levels of customer service. This role requires a physical presence on-site and involves working a schedule from Tuesday to Saturday, with potential for additional hours as needed. The position emphasizes teamwork, communication, and a commitment to maintaining a positive living environment for residents.

Responsibilities

• Tour units with prospective tenants and highlight the qualities and selling points of the property/units.
• Handle customer and tenant relations and ensure all issues are being addressed promptly and with a high level of customer service.
• Maintain knowledge of the current area market.
• Prepare and maintain reports for managers.
• Host community events and ensure they comply with American Property Management's Quality Standards.
• Assist residents from beginning to end of the rental process.

Requirements

• 2+ years' experience in customer service is required.
• 1+ years' experience in the multifamily/student housing industry within the last 10 years preferred.
• Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred.
• High school diploma or GED required.
• Demonstrates exceptional attention to detail and organizational abilities.
• Proficient in effective communication and teamwork.
• Maintains a positive outlook and embraces a collaborative team approach.
• Shows responsibility and takes pride in their work.
• Fluent in English, with strong reading, speaking, and writing skills.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Nice-to-haves

• Experience in the multifamily/student housing industry.
• Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid holidays
• Paid sick time
• Vision insurance