Community Director (Property Manager)

$92,000 - $92,000/Yr

American Property Management - Tacoma, WA

Full-time - Mid Level

Tacoma, WA

1,001-5,000 employees

Real Estate

About the position

The Community Director (Property Manager) is responsible for overseeing the management and operations of multifamily apartment communities, ensuring high occupancy rates, resident satisfaction, and adherence to property policies. This role involves managing CapEx projects, coordinating with contractors, and leading a team to maintain property standards and financial performance.

Responsibilities

• Manage and oversee multiple CapEx projects, including renovations, upgrades, and new construction within the communities.
• Develop project timelines, budgets, and scopes of work; ensure projects adhere to these parameters.
• Coordinate with contractors, architects, and vendors to ensure the timely and quality execution of CapEx projects.
• Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
• Approve and maintain timecards for office and maintenance staff members.
• Maintain high occupancy rates while focusing on resident retention.
• Handle sales and marketing ventures and promote the company and property.
• Track and handle revenue and expenses.
• Prepare and maintain reports for upper management.
• Collect rent dues in a timely manner.
• Manage contract obligations.
• Coordinate all move-in/move-out related items and documents.
• Train, develop and manage performance of team members as needed in compliance with American Property Management policies and procedures.
• Oversee any contractors or vendors working on the property and ensure work completion is up to American Property Management's Quality Standards.
• Foster and maintain a positive work environment through relationships with team members, residents, and vendors/contractors.

Requirements

• 5+ years' experience in the multifamily/student housing within the last 10 years required.
• 3+ years of experience managing an apartment community, including oversight and management of employees.
• Proven experience overseeing CapEx projects in a multi-family setting.
• Strong project management skills with the ability to oversee multiple projects simultaneously.
• Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws and ADA Laws.
• Must have experience managing market-rate communities.
• Must have experience managing Class A and/or Class B communities.
• Customer service experience required.
• High School Diploma/GED required.
• Fluent in English, with strong reading, speaking, and writing skills.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Nice-to-haves

• Bachelor's degree in related field preferred.
• Onesite and/or Knock experience preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid holidays
• Paid sick time
• Opportunities for advancement