Community Disaster Program Manager

American Red Cross - Jackson, MS

Full-time - Mid Level

Jackson, MS

Social Assistance

About the position

As a Community Disaster Program Manager at the American Red Cross, you will play a crucial role in ensuring effective collaboration with Volunteer Services and engaging partners across various communities within your assigned geographic area. Your primary responsibility will be to assess current readiness resources, facilities, supplies, and local vendors, while also identifying strategies to address any gaps in disaster preparedness. You will work closely with volunteers to ensure that the communities you serve are well-prepared to respond to disasters, thereby contributing to the overall mission of the Red Cross in disaster response and recovery. In this position, you will lead and support a diverse team of volunteers who are responsible for implementing disaster cycle services programming. This includes mass care, response, community preparedness, recovery, and planning and readiness activities. You will also be tasked with developing and supporting disaster volunteers who represent the communities they serve, ensuring that they are equipped to handle disaster readiness, preparedness, response, and recovery effectively. Your role will involve engaging with the community to mobilize resources and partners with specific expertise to enhance disaster preparedness and response efforts. You will act as the subject matter expert on disaster management within your geographic area, fostering relationships with organizations and leaders to strengthen community resilience before, during, and after disasters. Additionally, you will initiate and coordinate disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations, ensuring that the Red Cross is ready to respond to emergencies as they arise.

Responsibilities

• Lead and support a diverse volunteer team responsible for implementing volunteer-led disaster cycle services programming.
• Implement disaster cycle services activities within the assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers who represent the communities they serve, both culturally and linguistically.
• Cultivate and develop Disaster Leadership Volunteers to meet specific responsibilities in disaster readiness, preparedness, response, and recovery.
• Lead and coordinate efforts to prepare and mobilize communities and engage partners for disaster response and recovery.
• Build relationships and collaborate in a matrix management environment with internal partners, including employees and volunteers.
• Act as the Red Cross disaster subject matter expert within the assigned geographic area to maximize community engagement and mobilization.
• Initiate and coordinate disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience.
• Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service.
• Valid Driver's License.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends and develop recommendations.
• Proven record of accomplishment of collaboration with diverse groups and managing multiple priorities.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition