Community Disaster Program Manager

American Red Cross - Macon, GA

Full-time - Mid Level

Macon, GA

Social Assistance

About the position

As a Community Disaster Program Manager at the American Red Cross, you will play a crucial role in ensuring effective collaboration with Volunteer Services and engaging partners across various communities within your assigned geographic area. Your primary responsibility will be to identify, mobilize, and engage these partners while assessing current readiness resources, facilities, supplies, and local vendors to address any gaps in disaster preparedness. You will work closely with volunteers to ensure that the communities you serve are well-prepared to respond to disasters, thereby contributing to the overall mission of continuous disaster response. In this position, you will be required to deploy to disaster relief operations outside of your region at least once a year. These deployments are not only essential for disaster response but also serve as opportunities for skill building and career development, exposing you to various types of disasters. You will be expected to meet all training and physical capacity requirements for deployment, ensuring that you are always ready to assist when needed. Your role will involve leading and supporting a diverse volunteer team responsible for implementing volunteer-led disaster cycle services programming throughout your assigned area. This includes functional activities such as mass care, response, community preparedness, recovery, and planning and readiness. You will also be tasked with developing and supporting disaster volunteers who represent the communities they serve, ensuring that they are culturally and linguistically aligned with the populations they assist. Additionally, you will engage with community partners to prepare and mobilize communities for disaster response and recovery, acting as the Red Cross disaster subject matter expert in your area. This will involve building relationships and collaborating with internal partners, including employees and volunteers, to maximize the Red Cross's presence and community engagement. Your efforts will be vital in initiating and coordinating disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations.

Responsibilities

• Lead and support a diverse volunteer team responsible for disaster cycle services programming.
• Implement disaster cycle services activities within the assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers who represent the communities they serve.
• Cultivate and develop Disaster Leadership Volunteers for disaster readiness, preparedness, response, and recovery.
• Lead and coordinate efforts to prepare and mobilize communities and engage partners for disaster response.
• Act as the Red Cross disaster subject matter expert within the assigned geographic area.
• Initiate and coordinate disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience.
• Minimum 5 years of related experience in building, mobilizing, leading, and developing volunteer teams.
• Valid Driver's License required.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills for program improvement.
• Proven record of collaboration with diverse groups and managing multiple priorities.
• Intermediate proficiency with Microsoft Office software.

Nice-to-haves

• Experience in Project Management and emergency response.

Benefits

• Medical, Dental, Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition