Community Educator

Trulieve - South Charleston, WV

Full-time - Entry Level

Onsite - South Charleston, WV

Health and Personal Care Retailers

About the position

The Community Educator at Trulieve is responsible for new patient acquisition within an assigned territory, focusing on building relationships with qualified physicians who recommend medical marijuana. This role involves educating healthcare providers about Trulieve's products and ensuring that patients receive the compassionate care they need. The position requires a strong understanding of the medical marijuana program in West Virginia and the ability to engage with the community effectively.

Responsibilities

• Initiate, engage, grow, and facilitate partnerships with qualified physicians recommending medical marijuana within assigned territory.
• Consistently educate physicians, providers, and office staff on new and existing Trulieve products.
• Tailor education of Trulieve products to best fit the needs of each individual qualifying physician's patient base.
• Maintain expert-level knowledge on the Trulieve product catalog as well as the latest changes in the West Virginia Medical Marijuana Program.
• Create, plan, and execute self-driven goals and initiatives.
• Develop short-term and long-term strategies for physician office visits within assigned territory to maximize personal interactions.
• Attend and represent Trulieve at local and regional events.
• Build and maintain relationships with local patient advocacy groups, non-profits, and governmental organizations.
• Analyze competitor activity to develop strategies for business development.
• Meet regularly with the marketing team to help create new materials and refine messaging.
• Respond to all communications in a timely, efficient, and professional manner.
• Uphold company standards of excellence and service, guaranteeing quality performance.
• Identify patient or employee-related issues and create effective solutions.
• Relay feedback from the field to leadership daily.

Requirements

• Bachelor's degree preferred.
• Must be at least 21 years of age.
• 1-3 years of experience in healthcare.
• Flexibility of hours - nights and weekends.
• Highly motivated, confident, high-energy individual.
• Strong and engaging communicator.
• Organized, responsible, and flexible in a fast-paced growth environment.
• Adaptable to changing priorities.
• Belief in relationship building and working as part of a team to achieve goals/results.
• Possess strong interpersonal skills with a proven ability to communicate across different levels of an organization.
• Strongly self-motivated, including studying and maintaining working knowledge of industry standards and trends.
• Working knowledge of basic computer operating systems (Microsoft Office) and CRMs.
• Must possess the mental and physical capacities necessary to perform the job duties.
• Must possess a valid driver's license and a clear driving record.
• Must be able to pass a level 1 and level 2 background check and drug screening.

Benefits

• Comprehensive benefits package including paid time off.
• Salary commensurate with experience.