Humana - Miami, FL

posted 4 months ago

Full-time - Mid Level
Remote - Miami, FL
0
Insurance Carriers and Related Activities

About the position

Become a part of our caring community and help us put health first. The Community Engagement Professional cultivates relationships in the community through advocacy programs, community events, active engagement, and strategic initiatives. This position is a combination of remote work at home and field-facing responsibilities, requiring about 50-75% travel in surrounding Florida counties, with a primary focus on Palm Beach, Broward, and Miami-Dade counties. The Community Engagement Professional builds visibility and credibility of Humana Healthy Horizons throughout the community via events, partnerships, and C-suite interactions. This role involves strategizing methods to scale communities and drive greater connections among community members, engaging with community members, nonprofits, Federally Qualified Health Centers (FQHCs), and faith-based organizations. The position requires interpreting public health and membership data to implement strategies and influence the implementation of company initiatives. The Community Engagement Professional will work closely with non-profit executives, providing a high level of customer service and ongoing engagement. This role demands an understanding of department, segment, and organizational strategy and operating objectives, including their linkages to related areas. The individual will make decisions regarding their work methods, occasionally in ambiguous situations, and will require minimal direction while receiving guidance when needed. Following and understanding the need for established guidelines and procedures is essential to this role.

Responsibilities

  • Cultivate relationships in the community through advocacy programs and community events.
  • Engage community members, nonprofits, FQHCs, and faith-based organizations.
  • Build visibility and credibility of Humana Healthy Horizons through events and partnerships.
  • Strategize methods to scale communities and drive greater connections among community members.
  • Interpret public health and membership data to implement strategies and influence company initiatives.
  • Provide high-level customer service and ongoing engagement with non-profit executives.
  • Make independent decisions regarding work methods in ambiguous situations.

Requirements

  • Bachelor's degree in a related field OR 6 years of experience working in a community-serving organization, healthcare, or government program serving Medicaid beneficiaries or vulnerable populations.
  • Bilingual in English and Spanish or Haitian Creole, with a Language Proficiency Assessment to be passed.
  • Proficient in administration and data management systems.
  • Strong public speaking experience.
  • Knowledge of community-based organizations (CBOs) and faith-based organizations (FBOs) operating structures, social determinants of health (SDOH), and health equity.
  • Understanding of marketing, social media, and public relations.

Nice-to-haves

  • Bachelor's Degree in a related field.
  • Background in corporate social responsibility, community outreach, education, and/or nonprofits.
  • Experience in supporting Medicaid health plans and/or underserved populations.
  • Familiarity with Florida geography and culture, particularly Broward & Miami-Dade counties.

Benefits

  • Paid parental leave
  • Caregiver leave
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Parental leave
  • Vision insurance
  • Volunteer time off
  • Life insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service