Community Health Partner - Franklin, Madison, Clark, Green, or Montgomery County

Cityblock Health

Full-time - Entry Level

Ambulatory Health Care Services

About the position

The Community Health Partner (CHP) role involves working closely with RN Care Managers to provide integrated social care for members with complex health needs. The CHP is responsible for care coordination, engaging with members through various communication methods, and helping them navigate community-based services. This position is crucial in supporting members' health and social needs, ensuring they receive appropriate care and resources.

Responsibilities

• Engage with members from care teams and describe program expectations and goals.
• Complete assessments and screening instruments for behavioral health disorders.
• Collaborate with RN Care Manager to determine member placement in appropriate programs.
• Develop care plans in partnership with RN Care Manager and incorporate quality opportunities.
• Support members in achieving their care plan goals and address social needs.
• Participate in case conferences and ongoing check-ins with members.
• Provide education on preventative care topics and address member needs in a timely manner.
• Utilize care facilitation and electronic health record systems for documentation and communication.

Requirements

• High School Diploma required.
• Unrestricted Driver's License and vehicle for daily use.
• 1-2 years of experience in community care or care coordination required.
• Comfortable using technology for member support without in-person contact.
• Understanding of scheduling platforms for appointment management.
• Proficient in collecting and documenting member clinical and demographic data.
• Versed in Motivational Interviewing and Trauma Informed Care principles.
• Strong problem-solving skills and ability to collaborate with team members.
• Adaptable to change and prepared for fast-paced environments.

Nice-to-haves

• Experience in healthcare settings or with underserved populations.
• Familiarity with community resources and social services.
• Bilingual or multilingual skills.

Benefits

• Health insurance coverage
• Paid time off
• Flexible scheduling options
• Professional development opportunities