Community (Hospice) Liaison

About the position

As a Community Liaison at Willamette Vital Health, you will coordinate and generate hospice and palliative care business, focusing on building strong relationships with healthcare professionals and facilities. Your role involves educating stakeholders on the benefits of hospice care, facilitating referrals, and ensuring compliance with regulations while maintaining a high degree of confidentiality.

Responsibilities

• Coordinate and facilitate referrals to hospice and palliative care based on admission criteria.
• Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to home.
• Develop a consultative relationship in assigned accounts by making effective customer contacts and presentations.
• Develop and implement marketing and education programs to increase awareness of the company.
• Maintain confidentiality due to access to sensitive information.
• Follow all Medicare, Medicaid, and HIPAA regulations and requirements.
• Specialize in community-specific culture and traditions to identify, develop, and maintain community support by providing education and outreach.
• Call on physicians, hospitals, nursing facilities, and other healthcare providers to promote WVH services.
• Act as company liaison to clients to resolve problems and provide information on services and maintain positive relations.
• Explain programs, obtain consents, and coordinate the admission process for referred patients.

Requirements

• Currently licensed as a nurse in the state of Oregon.
• Associate or bachelor's Degree preferred.
• One (1) year of nursing experience in the local market with a strong knowledge of governmental regulations, Medicare requirements, and care plan development techniques.
• Must successfully perform and comply with all credentialing as required by hospital/healthcare facility.
• 2 years of experience in a clinical care setting (hospice preferred).
• 2 years of sales experience in a clinical care setting (hospice preferred).
• An acceptable combination of experience and/or training may be considered in lieu of formal education.

Nice-to-haves

• Spanish language proficiency preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance