Community Hospital Scheduler - Patient Access

Pennsylvania State University - Hershey, PA

Full-time - Entry Level

Remote - Hershey, PA

Educational Services

About the position

The position is responsible for scheduling routine and complex radiology appointments, including CT, MRI, Ultrasound, Fluoroscopy, Mammography, PET/CT, Interventional Radiology, and Biopsy appointments. The role involves coordinating all steps from appointment initiation to completion, working closely with patients, physicians, and various staff members to ensure seamless scheduling and follow-up care.

Responsibilities

• Schedule routine and complex radiology appointments.
• Coordinate all steps from appointment initiation to completion.
• Work directly with patients, physicians, admission staff, technicians, and clinic staff.
• Arrange bed reservations with Inpatient Access as needed.
• Coordinate anesthesia, preadmissions, and follow-up clinical care.
• Reschedule appointments and processes as necessary.

Requirements

• High school diploma required.
• One year of customer service experience required.
• Previous experience in a medical office setting.

Nice-to-haves

• Previous medical office scheduling experience.

Benefits

• Medical, dental, and vision insurance with no waiting period.
• Generous Paid Time Off and Personal Time.
• Paid Parental Leave.
• Retirement plans and Extended Illness Bank.
• Life Insurance and Identity Theft Protection.
• Tuition Reimbursement.
• Employee Wellness Programs and Fitness Discounts.