Community Living Team Manager

$55,000 - $55,000/Yr

The Opportunity Tree - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Social Assistance

About the position

The Community Living Team Manager is responsible for ensuring high-quality support for individuals with physical and/or intellectual disabilities. This role involves monitoring services, developing staff training, and assisting in the implementation of financial, strategic, and programmatic goals. The manager oversees a team of Direct Support Professionals (DSPs) and Supervisors, ensuring compliance with policies and fostering a positive work environment.

Responsibilities

• Ensure high quality of support is provided to individuals with disabilities.
• Monitor services provided and develop staff training opportunities.
• Assist in the development and implementation of financial, strategic, and programmatic goals.
• Oversee and manage a team of DSPs and Supervisors, providing guidance and support.
• Establish clear performance expectations and hold team members accountable.
• Monitor and evaluate the implementation of policies and procedures by team members.
• Foster a positive and supportive work environment promoting teamwork and communication.
• Serve as a point of contact for escalated issues and concerns.
• Create, monitor, and fill schedules as appropriate.
• Utilize Paylocity timekeeping system for accurate service hours.
• Assess and evaluate the individual needs of each Member in their home.
• Advocate and coordinate support for Members.
• Facilitate the development of the Individual Service Plan.
• Develop and implement Member-driven goals and behavior building programs.
• Maintain communication with families/guardians of Members.

Requirements

• Minimum of 18 years of age.
• Current driver license with Non-Restricted Motor Vehicle Record.
• One year of supervisory experience in staff interaction and task productivity.
• Excellent communication skills in English.
• Two years of experience in the Intellectual and Developmental Disabilities (IDD) field in a residential or HCBS setting.
• Bachelor's degree in human services preferred.
• Intermediate knowledge of MS Outlook, MS Word, MS Excel, and web browsing.
• Knowledge of best practice models and community integration.
• Successfully meet AZ-DPS requirements for Fingerprint Clearance Card.
• Reliable transportation for business travel.

Nice-to-haves

• Experience in community integration practices.
• Leadership abilities in a healthcare or social services setting.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance