Community Manager - 127

$45,000 - $50,000/Yr

Lakeshore International Management - Largo, FL

Full-time - Mid Level

Largo, FL

Real Estate

About the position

The Community Manager plays a crucial role in the success and growth of the community and its employees, operating under the guidance of the Regional Manager. This position encompasses a wide range of responsibilities, including general administration, maintenance, leasing, resident relations, rent collection, and ensuring compliance with fair housing laws. The Community Manager is tasked with maximizing the overall operating performance and return on investment by effectively managing occupancy rates, delinquency, and property maintenance. This includes conducting weekly property visits to ensure adherence to community policies and maintaining the aesthetic appeal of the property. In addition to operational oversight, the Community Manager is responsible for the hiring, onboarding, training, and performance management of Maintenance Technicians and Assistant Community Managers. Budget development and monitoring are also key components of this role, requiring the manager to prepare and manage labor and operational costs in compliance with established budgets. The Community Manager must ensure that all policies and procedures are followed by residents, visitors, vendors, and employees, fostering a respectful and compliant community environment. Sales and marketing activities are also a significant part of the Community Manager's responsibilities. This includes maintaining up-to-date sales materials, managing online listings, and processing sales paperwork. The manager must also oversee new home inventory to protect the asset's value until the sale is finalized. Overall, the Community Manager is expected to demonstrate strong leadership, effective communication, and a commitment to continuous improvement, ensuring a positive living experience for residents and a productive work environment for employees.

Responsibilities

• Maximizes overall operating performance and return on investment by managing occupancy, delinquency, violations, and curb appeal/maintenance of the community infrastructure.
• Performs weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.
• Ensures that all rents are collected by month's end and handles delinquent accounts.
• Responsible for hiring, onboarding, training, and performance management of Maintenance Technicians and Assistant Community Managers of the property.
• Accountable for labor and operational budget development and performance; prepares budget for labor and operational cost, manages labor and operational cost to ensure compliance with budget.
• Ensures that all policies, rules, and procedures are followed by community residents, visitors, vendors, and employees.
• Conducts direct sales and marketing activities including maintenance of up-to-date sales materials, home flyers, banners, and promotions posted and available to potential buyers; ensuring homes for sale are posted on appropriate sites such as Craigslist, Facebook, and other sites; follows up on lead management; processes and completes all sales paperwork.
• Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities, etc. until sale is complete.

Requirements

• High School diploma or equivalent is required; college degree preferred.
• 3 years of related management experience in retail, hospitality, or property management preferred.
• Demonstrated leadership, guidance, and ability to delegate priority tasks.
• Experience with budget development and monitoring and financial management and analysis.
• Moderate proficiency in office productivity software; knowledge of rent management software preferred.
• Ability to understand and apply company policies, local, state, and federal regulations regarding facility management and fair housing.
• Bilingual in English/Spanish preferred.

Nice-to-haves

• Experience in sales and marketing activities.
• Knowledge of community management best practices.
• Strong interpersonal and communication skills.

Benefits

• Competitive salary range of $45,000 - $50,000 per year plus sales commission.
• Opportunities for professional development and training.
• Supportive work environment that values diversity and inclusion.