Community Manager -149

$67,808 - $81,120/Yr

DEVCO RESIDENTIAL GROUP - Kent, WA

Full-time - Mid Level

Kent, WA

About the position

The Community Manager is responsible for overseeing the daily operations of assigned communities, ensuring that company objectives are met. This role involves managing staff, handling leasing and marketing efforts, ensuring compliance with regulations, maintaining resident satisfaction, and overseeing maintenance activities. The Community Manager plays a crucial role in enhancing the community's performance and reputation while fostering a positive work environment.

Responsibilities

• Lead, direct and supervise employees assigned to the community.
• Provide employees with regular performance feedback, complete annual reviews and take timely action of misconduct by effectively working with Human Resources.
• Successfully interview, hire, train and retain employees.
• Perform all related accounting tasks including collecting and posting rent, fees, and other payments as well as processing month end and zero receipts in a timely manner.
• Perform accounts payable tasks including processing or approving invoices and payables.
• Oversee the community's marketing program, including social media engagement and collaborating with the Marketing Department.
• Provide excellent customer service to all residents, prospects, and guests.
• Monitor HUD fair market rents, Section 8 payment standards, and asking rents for voucher holders.
• Complete resident move-outs within the timeline set by the company by reviewing lease terms and processing the disposition in accordance with established procedures.
• Respond to resident questions, concerns, and requests in a timely manner.
• Supervise resident retention programs, renewals, and leasing programs to maintain maximum occupancy and minimal turnover.
• Complete regular community inspections of common areas, amenities, models, and vacant apartment homes.
• Prepare, monitor, and adhere to the guidelines of the community's operating budget and make informed recommendations for ways to maximize income and minimize expenses.

Requirements

• Minimum 2 years of experience in property management, including sales/multi-family leasing and supervisory responsibility.
• Bachelor's degree in business or related field is preferred.
• Thorough knowledge of Federal Fair Housing and other applicable local, state, or federal regulations.
• Knowledge of Section 42 LIHTC program and associated compliance processes.
• Experience successfully leading a team with the ability to source, interview and manage employee performance.
• Proficient using MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Prior budgeting experience and the ability to interpret financial statements.
• Experience using property management software, preferably Yardi.
• Excellent written and verbal communication skills.

Nice-to-haves

• Experience with Yardi property management software.

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Company-sponsored backup childcare
• 3 weeks of paid time off each year
• Up to 12 paid holidays each year