Community Manager - Acquisition

$80,000 - $90,000/Yr

Dayrise Residential - Denver, CO

Full-time - Mid Level

Denver, CO

Real Estate

About the position

The Community Manager - Acquisition at Dayrise Residential is responsible for overseeing the business operations and profitability of a multifamily community. This role requires strong resident relations and interpersonal skills to attract, guide, develop, and mentor a high-performing team. The Community Manager ensures compliance with company policies and values, fostering a culture of workplace excellence and exceptional service for residents.

Responsibilities

• Manage and lead team members to achieve team success.
• Demonstrate excellent interpersonal and relationship-building skills.
• Provide exceptional customer service to residents and prospects to increase renewal, revenue, and overall satisfaction.
• Strategically plan and meet individual and community performance goals consistent with market conditions.
• Achieve market results that exceed submarket occupancy and rent growth performance.
• Ensure team provides customer service at every point of contact, exceeding residents' expectations.
• Ensure community compliance with safety, industry, and state/city/federal regulations.
• Recruit and develop a successful team, understanding their professional goals.
• Perform tasks of other team members as needed, including leasing and preparing apartment homes for leasing.
• Establish and monitor community budget daily in accordance with established goals.
• Ensure collection and deposit of all applicable deposits, rents, and other fees.
• Manage marketing efforts to increase occupancy.
• Work closely with service team to manage community maintenance programs.
• Inspect community regularly to determine quality and address needs.
• Understand the industry, competition, and market to improve results.
• Take initiative to improve management ability, operating skills, and job knowledge.
• Maintain professional and positive communication.
• Be involved in appropriate external associations and local communities.

Requirements

• Excellent communication and interpersonal skills, both verbal and written.
• Clear understanding of business concepts, processes, and principles of strategic thinking.
• Comprehensive knowledge of multifamily operations including people management, financial reporting, and resident relations.
• Ability to visually inspect apartment homes and grounds to ensure standards are met.
• Ability to handle multiple tasks and prioritize responsibilities.
• Mobility to work in a standard office setting and use standard office equipment.

Nice-to-haves

• 2 years of experience in Property Management
• High School Diploma or equivalent; college degree preferred
• CAM/CPM Certification preferred
• Experience in MS Office Word/Excel and basic computer technology skills; OneSite/Yieldstar experience preferred

Benefits

• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account