Community Manager Affordable Housing

The Annex Group - Cedar Rapids, IA

Full-time - Mid Level

Cedar Rapids, IA

Real Estate

About the position

The Community Manager at The Annex Group is responsible for providing exceptional customer experiences while managing affordable housing properties. This role emphasizes compliance with housing laws and programs, particularly the LIHTC requirements, and aims to positively impact the lives of residents through effective property management and community engagement.

Responsibilities

• Provide excellent experiences for residents, vendors, community partners, investors, and owners.
• Execute community resident services that positively impact residents' lives.
• Maintain best-in-class curb appeal and property appearance standards.
• Achieve above-average resident survey results.
• Manage property performance by achieving key performance indicators, including budgeted occupancy.
• Adhere to company policies and standard operating procedures.
• Ensure compliance with LIHTC program requirements, including qualifying households and annual recertifications.
• Manage property team members to ensure adherence to policies and procedures.
• Document all internal and external reporting accurately.
• Process daily accounting functions related to financial management, accounts receivable, and accounts payable.
• Maintain the property to required health and safety guidelines.

Requirements

• 2-3 years of previous management experience required.
• Property management experience preferred but not required.
• Affordable housing experience preferred but not required.
• Strong work ethic with a desire to learn and grow.
• Ability to work independently and manage multiple assignments.
• Proficient communication and listening skills.
• Basic knowledge of accounting and budgeting.
• Valid U.S. driver's license.
• Working knowledge of social media and MS Office software.

Nice-to-haves

• Authentic care for others and a desire to impact positive change in residents' lives.
• Ambitious attitude suitable for a fun and entrepreneurial environment.