Community Manager (Affordable)

$56,160 - $62,400/Yr

Qrm - Newport Beach, CA

Full-time - Mid Level

Newport Beach, CA

Real Estate

About the position

The Affordable Community Manager at QRM Corp. is responsible for overseeing the operations of an income-producing residential property, ensuring high standards of resident service and property maintenance. This role requires a minimum of three years of experience in property management and affordable housing, focusing on creating vibrant communities and enhancing asset value while adhering to company policies and regulations.

Responsibilities

• Market apartments by promoting rentals on the phone and in person, demonstrating apartments and community to prospective renters, and securing commitments and deposits from prospective residents.
• Complete residential lease administration using the company's software & forms.
• Maintain the highest standards of resident service and relations.
• Ensure that residents are provided with a clean, safe, well-maintained community.
• Maintain and submit accurate payroll records as required by the company.
• Collect delinquent rents and notify supervisor to initiate unlawful detainer actions as appropriate.
• Ensure that maintenance requests are handled efficiently and effectively, always within 24 hours.
• Adhere to company accounting directives, including weekly and monthly reports, income accounting, expense control, and daily bank deposits.
• Coordinate maintenance and vacant apartment prep-work with maintenance supervisors or outside vendors as required.
• Perform move-in and move-out administration with attention to consistent apartment inspections.
• Supervise contractors or vendors working on the property.
• Represent QRM Corp. and the community in a professional manner.
• Maintain a positive business-like attitude and professional appearance.
• Prepare security deposit dispositions immediately after move-out.
• Adhere to Fair Housing Policy, ADA, and other relevant policies.
• Monitor potential liability risks and follow company policy directives to mitigate economic loss.
• Resolve resident issues at the property level without Portfolio Manager's intervention.

Requirements

• Minimum of three years property and affordable tax credit experience.
• Bachelor's Degree preferred or equivalent experience.
• 4+ years affordable housing, TCAC experience.
• 3+ years experience as a community or property manager for a conventional property.
• Excellent problem-solving skills.
• Strong attention to detail and accuracy with proven ability to review, organize, interpret, and summarize data.
• Strong commitment to quality.
• Customer-oriented and flexible.
• Ability to work independently and in a team environment under high pressure.
• Excellent communication skills, both orally and in writing.
• Exceptional organizational and time management skills.

Nice-to-haves

• Understanding of Landlord Tenant Law including fair housing rules.
• Ability to negotiate leases to the economic advantage of clients.
• Knowledge of competitors and the overall market.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance