Community Manager Albina/ Allen Fremont

$52,333 - $60,466/Yr

Reach Cdc - Portland, OR

Full-time - Entry Level

Portland, OR

About the position

The Community Manager at REACH is responsible for overseeing the physical and financial operations of properties under management, ensuring compliance with housing regulations, and maintaining tenant relations. This role involves managing tenant selection, rent collection, and property maintenance while fostering a healthy community environment. The position requires a commitment to anti-racism and inclusivity, aligning with REACH's mission to provide quality affordable housing.

Responsibilities

• Manages and directs activities and services in support of physical and financial operations of the property(ies).
• Assists and adheres to organization's policies and procedures for marketing activities to rent vacant units in a timely manner.
• Maintains and monitors project waitlist per established guidelines.
• Directly responsible for tenant selection and adheres to appropriate tenant selection policies and organization's applicant screening policies.
• Coordinates resident move-in activities including collecting deposits, completing paperwork and new resident orientation, per organizations policies.
• Collects and monitors monthly rents (resident and assistance payments as applicable).
• Safeguards all monies received and posts rents to resident accounts promptly and accurately.
• Prepares deposit and transmits to bank.
• Maintains tenant relations, including responding to tenant requests and complaints and takes appropriate action.
• Makes appropriate referrals to Resident Services; cooperates with Resident Services activities.
• Interacts with various social service agencies as needed and with the Home Forward staff, when applicable.
• Manages unit turnover preparation, repair and maintenance by supervision of the Maintenance Technician.
• Processes resident move-out activities, per established guidelines.
• Responsible for lease enforcement including but not limited to accurate and timely preparation and service of lease violation notices; initiates and processes court actions and attends court proceedings to facilitate evictions, if necessary.
• Manages maintenance and janitorial activities of building interior, exterior and grounds through the supervision of the Maintenance Technician.
• Conducts annual inspections with the Maintenance Technician and the assistance of the Facilities Manager if required.
• Monitors building for safety, security, cleanliness and general good condition.
• Responds to emergency situations and takes appropriate action.
• Ensures compliance with applicable laws, rules and regulations.
• Maintains appropriate paperwork, files and records.
• Completes and submits reports, forms and other paperwork as required.
• Assists Supervisor and Director of PM with preparation of annual building budget.
• Maintains work area in clean and professional manner.
• Purchases supplies, services, and materials, per purchasing policies, as necessary.

Requirements

• High school education or equivalent.
• Two years related experience required.
• Tax Credit and/or Occupancy Specialist Certification required, if indicated above.
• Trained and knowledgeable in Fair Housing and Oregon Landlord Tenant Laws.
• Knowledge of property management practices including applicable landlord/tenant and fair housing rules and regulations.
• Knowledge of tax credit compliance practices, policies, and procedures.
• Working knowledge of basic maintenance and cleaning techniques.
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook) computer programs.
• Working knowledge of smartphone technology including phone calls, texting, and email.
• Good verbal, written and interpersonal communication skills.
• Basic math, attention to detail and organizational skills.

Nice-to-haves

• Experience in managing LIHTC and HUD projects.
• Ability to practice cultural humility when interacting with diverse backgrounds.

Benefits

• 401k
• Medical, HSA, FSA
• Dental
• Life, AD&D
• Supplemental & More