Community Manager ( Aquatic @ U- Berkeley)

$56,160 - $66,560/Yr

Sg Real Estate - Berkeley, CA

Full-time - Mid Level

Onsite - Berkeley, CA

Real Estate

About the position

The Community Manager is responsible for overseeing the daily operations of a stabilized 81-unit multi-family building in Berkeley, focusing on a seasonal student population. This role aims to foster a strong community and maintain a positive reputation for the property, ensuring exceptional customer service and operational efficiency. The Community Manager will lead a team, manage property maintenance, and collaborate with senior management to achieve financial and occupancy goals.

Responsibilities

• Assign and schedule work orders for maintenance tasks and ensure compliance with company standards.
• Manage all phases of community operations under the direction of Senior Management.
• Motivate onsite staff to function effectively and provide exceptional customer experiences.
• Maintain inventory of supplies and tools for property maintenance and administrative needs.
• Collaborate with the Maintenance Team to administer a preventative maintenance program.
• Complete various daily, weekly, and monthly reports accurately and on time.
• Apply principles of Fair Housing and Landlord-Tenant Laws in all operations.
• Work with the Leasing Team to increase property income and resident retention.
• Establish relationships with housing and student affairs officials to ensure compliance with regulations.
• Conduct regular property inspections to maintain safety and cleanliness standards.
• Promote resident satisfaction by addressing concerns and service issues promptly.
• Draft memos to residents and enforce community rules and regulations.
• Assist residents with inquiries and concerns, including mail and parcel sorting.
• Conduct audits and inspections of parking and storage areas.
• Plan and execute community events to enhance tenant retention and satisfaction.
• Perform leasing activities to achieve revenue and occupancy goals, including conducting tours and processing applications.
• Conduct market research to stay informed about competitor conditions and develop marketing strategies.

Requirements

• High School Diploma or GED; Associate's or Bachelor's degree preferred.
• Minimum 2 years of property management experience.
• Minimum 2 years of leasing experience, preferably in multi-family sites of 50 units or larger.
• Proficient in market comp analysis for at least 2 years.
• Fair Housing certifications; California Salesperson license preferred.
• Strong computer literacy, including proficiency in Google Suite and property management software (Appfolio preferred).
• Excellent communication skills, both verbal and written.
• Strong organizational and problem-solving skills.

Nice-to-haves

• Bachelor's Degree in a related field.
• Working knowledge of property management software (Appfolio preferred).
• Current California real estate license.
• Customer service experience of 4 years or more.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching