Community Manager - Bell Vinings

Bell Partners - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

1,001-5,000 employees

Real Estate

About the position

As a Community Manager at Bell Partners, you will oversee all community operations, ensuring high-quality services and customer satisfaction. This role involves leading and motivating staff, managing recruitment and onboarding, and maintaining resident satisfaction. You will also be responsible for budget management, marketing strategies, and property performance optimization.

Responsibilities

• Lead and direct all community operations to ensure quality services and high customer satisfaction.
• Motivate associates through recognition programs, training, and team building.
• Train staff members on proper leasing techniques and resident service.
• Ensure property performance is maximized, including walking the grounds and inspecting apartments.
• Tour visitors and guests to show amenities, apartments, models, community, etc.
• Conduct regular performance appraisals and address any employee relations or associate concerns.
• Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys.
• Conduct weekly meetings with leasing and maintenance staff.
• Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals.
• Develop an annual marketing plan and conduct marketing reviews monthly.
• Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services as necessary.
• Hold responsibility for 35% of leasing activities.
• Ensure regular attendance and punctuality.

Requirements

• BA/BS in business, sales, or related field, relevant experience, or a combination.
• Successful supervisory experience.
• 3+ years' experience in a property management role preferred.
• Ability to build, lead, and serve on teams.
• Strong marketing skills required.
• Advanced mathematical skills and ability to analyze and explain financial reports.
• Strong working knowledge of MS Office Suite including MS Excel.
• Superior interpersonal skills and the ability to provide exceptional customer service.
• Strong time management skills and the ability to multi-task required.
• Knowledge of Yardi Voyager, or other similar programs preferred.

Nice-to-haves

• Demonstration of Bell Core Values.

Benefits

• Opportunities for career growth
• Total rewards benefits package
• Cell phone allowance
• Family health insurance
• 401(k) match
• Vacation
• Personal Days
• Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• A culture that empowers you to make a difference.