COMMUNITY MANAGER - Cauley Residences

$50,000 - $54,000/Yr

Royal American Management - Goulds, FL

Full-time - Mid Level

Goulds, FL

Real Estate

About the position

The Community Manager at Cauley Residences is responsible for the overall management and leadership of the assigned property. This role involves mentoring associates, ensuring excellent customer service, and maintaining compliance with regulations. The Community Manager will oversee property operations, including leasing, budgeting, and resident relations, while fostering a positive environment for both residents and staff.

Responsibilities

• Full oversight of assigned property
• Supervise and provide training to community associates
• Evaluate associates performance, including the completion of annual performance reviews
• Counsel underperforming associates and provide constructive feedback to improve performance
• Create a positive, welcoming, supportive environment for residents, visitors, and community associates
• Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations
• Maintain knowledge and awareness of market conditions affecting leasing and operations
• Develop and execute effective marketing and advertising campaigns for apartment leasing
• Assist with development and implementation of resident services programming
• Maintain sound rent collection procedures, including following up with delinquent accounts
• Deliver rent deposits to bank and submit relevant documentation
• Oversee security deposit administration including inspecting units to determine residents balance or refund
• Prepare disposition letters and process security deposit returns
• Maintain familiarity with all procedures and requirements for accounts payable
• Participate in the preparation of the annual operating budget
• Monitor landlord-tenant relations and mediate disputes when necessary
• Utilize maintenance software program to enter in and track service requests
• Conduct walk-through and follow up for vendors work on site
• Inspect apartments for move in condition and turn over status
• Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained
• Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property

Requirements

• High School Diploma or Equivalent
• Property/Community Manager state level license where required
• Minimum three (3) years property management experience preferred
• Proficiency in One Site preferred
• Computer literacy
• Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
• Strong leadership skills, communication skills, and decision-making abilities
• Ability to perform all functions of an Assistant Community Manager
• High degree of creativity, coupled with sound business judgment
• Excellent written and oral communication skills

Nice-to-haves

• ARM (Accredited Residential Manager) designation
• CAM (Certified Apartment Manager) designation
• Tax experience

Benefits

• Competitive salary
• Full-time position
• Opportunities for career growth and development