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Tm Associates Management - Defiance, OH
posted about 2 months ago
Full-time - Mid Level
Defiance, OH
251-500 employees
Real Estate
About the position
The Community Manager at TM Associates Management Inc. is responsible for overseeing the complete operation of a residential community, ensuring high standards of service and tenant satisfaction. This role involves managing staff, maintaining property conditions, and ensuring compliance with policies and procedures, all while fostering a positive living environment for residents.
Responsibilities
- Ensure tenants receive prompt, efficient, courteous, and quality service.
- Counsel and refer residents as appropriate.
- Achieve and maintain close to 100% occupancy.
- Perform recertification of residents' income where applicable.
- Provide direction to ensure rental programs are properly executed.
- Maintain efficient mechanical operations and adequate buildings and equipment.
- Supervise maintenance personnel and establish good tenant relations with them.
- Regularly inspect buildings, grounds, and property appearance, noting any deferred maintenance.
- Prepare reports based on inspections, outlining property conditions and maintenance operations.
- Inform the Regional Manager of any observed property deficiencies in writing.
- Provide direction and guidance to maintenance staff, assigning work priorities.
- Establish central office procedures with Regional Manager's approval.
- Interview potential residents and process verifications for eligibility.
- Confer with the Regional Manager on evictions, lease violations, and special arrangements.
- Handle rent collection and record keeping, including trips to banks.
- Maintain files of maintenance services, equipment readings, and operating manuals.
- Purchase needed supplies and equipment within budget constraints.
- Develop and implement site activities for residents, such as special events.
- Prepare and respond to all pertinent correspondence.
- Attend mandatory meetings and seminars.
Requirements
- Valid driver's license and acceptable driving record.
- Ability to communicate both orally and in writing in English.
- Basic arithmetic skills.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
