Asset Living - Dallas, TX
posted 5 months ago
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Supervisor. This role involves managing all phases of operations, including personnel, leasing, maintenance, financial management, administration, and risk management. As an on-site leader, the Community Manager supervises all aspects of the property and staff to ensure compliance with Asset Living's policies and procedures, safety and fair housing guidelines, and liability concerns. In this position, the Community Manager will utilize consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff. They will ensure the effectiveness of the staff through ongoing training, coaching, counseling, and guidance in compliance with Asset's training benchmarks. The Community Manager will also be responsible for completing weekly and daily office and maintenance staff schedules and assignments, addressing performance problems, and promoting harmony and quality job performance among the staff. Financial management is a critical aspect of this role, where the Community Manager will strive to achieve the highest possible net operating income through effective cost control and revenue improvement strategies. They will develop yearly operating budgets and forecasts, monitor the timely receipt and reconciliation of deposits, rent collections, and vendor invoices, and ensure accurate ownership financial reports. Strategic leasing management is another key responsibility, where the Community Manager will develop yearly marketing plans, ensure effective leasing techniques, handle resident complaints and concerns, and implement resident retention programs. Additionally, they will oversee administrative and maintenance management, ensuring accurate reporting, managing emergency responses, maintaining property appearance, and directing maintenance and rehabilitation activities. This job description serves as a guide of expected duties and may be modified at any time based on the needs of the organization.