JPMorgan Chase - Dayton, OH
posted 5 months ago
As a Vice President, Community Manager in our Consumer Banking Division, you will play a crucial role in supporting our commitment to our customers' success and the success of the community. You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated, actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community. This role offers the opportunity to work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer. In this position, you will develop a community outreach and engagement program that builds community relationships with a proven ability to make business development sales calls, with 70% of your time spent externally and 30% internally. You will leverage the national community playbook to engage the community in a meaningful way, complementing the curriculum with local programming and events to host in branches. Additionally, you will build and manage the community engagement calendar, facilitate regular financial health workshops, Chase Chats, and community events in the branch, owning the execution of these events from outreach to enrollment. You will report results based on event surveys to inform national community teams on opportunities for improvement and partner with Branch Managers, Bankers, and OneChase Partners on customer engagement, referrals from events, and adoption of financial product solutions. Furthermore, you will work with Global Philanthropy to ensure a collaborative approach to events and act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership.