Ccmc International Ltd - Hendersonville, TN

posted 5 months ago

Full-time - Mid Level
Hendersonville, TN
Real Estate

About the position

Do you love creating an exceptional resident experience? Our community managers lead community initiatives, oversee the onsite team, and execute board directives to make a meaningful impact. We're CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community. About the Community: Durham Farms is an active family HOA with amenities to include a state-of-the-art Fitness Center, large resort style swimming pool, snack bar style cafe', and meeting spaces nestled into the beautiful hills of Hendersonville off of New Shackle Island Road. On site staff include the Community Manager, Lifestyle Director, Maintenance Associate, and Community Ambassadors. In this key community leadership role, you will enhance the resident experience by communicating with candor while engaging in working relationships. You will oversee daily operations, management, association direction, and maintenance of assets. Utilizing staff and vendor resources, you will execute board directives and community goals while retaining the community vision through CC&Rs and design review. You will support community standards as required by the governing documents, the CCMC management contract, and applicable laws. Additionally, you will ensure liability and insurance policies meet requirements for governing documents and applicable laws, serving as an advisor to the board for long-term planning, goal setting, and policymaking guidance. Your responsibilities will also include creating, administering, and monitoring operating and reserve budgets, preparing variance reports, supervising, developing, and motivating dedicated site staff, and providing oversight of service contractors. You will ensure all association notices are accurate and timely, develop and implement a risk management program, and conduct regular meetings with residents and volunteers. You will be accountable for helping with requests in a timely and professional manner, building connections and opportunities that maintain a true sense of community, and performing other duties as assigned.

Responsibilities

  • Serve in a key community leadership role to enhance the resident experience
  • Communicate with candor while engaging in working relationships
  • Oversee daily operations, management, association direction, and maintenance of assets
  • Utilize staff and vendor resources to execute board directives and community goals
  • Retain the community vision through CC&Rs and design review
  • Support community standards as required by the governing documents, the CCMC management contract, and applicable laws
  • Ensure liability and insurance policies meet requirements for governing documents and applicable laws
  • Serve as an advisor to the board for long-term planning, goal setting, and policymaking guidance
  • Create, administer, and monitor operating and reserve budgets, and prepare variance reports
  • Supervise, develop, and motivate dedicated site staff
  • Provide oversight of service contractors
  • Ensure all association notices are accurate and timely
  • Develop and implement a risk management program
  • Conduct regular meetings with residents and volunteers
  • Accountable for helping with requests in a timely and professional manner
  • Build connections and opportunities that maintain a true sense of community
  • Perform other duties as assigned

Requirements

  • Five or more years of onsite community management (HOA) or similar experience
  • Robust operational background and understanding of community financials
  • Ability to successfully engage on a variety of levels, including speaking and writing
  • Effective leadership, organizational, and conflict resolution skills
  • Proficient computer skills in Windows environment
  • Bachelor's degree, designations, or certifications in a related field (highly preferred)
  • Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)
  • Must pass pre-employment drug screen; driving record, credit and background checks
  • CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states)

Nice-to-haves

  • Designations or certifications in a related field
  • Extensive knowledge of laws and guidelines governing the operation of community associations

Benefits

  • Wellness program
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Flexible spending account
  • Tuition reimbursement
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Pet insurance
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