Greystar - Houston, TX

posted 4 months ago

Full-time - Mid Level
Houston, TX
Real Estate

About the position

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. The Community Manager for High-Rise properties will manage the day-to-day operations of an assigned property, ensuring that the team members, daily activities, and resources are effectively managed to achieve established budgeted financial and operational goals. This role requires compliance with company policies and procedures, as well as adherence to Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws governing multi-family housing operations. The Community Manager will provide input into the development of budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. Responsibilities include meeting targeted revenues by setting rent rates, ensuring timely collection of rents and fees, and preparing monthly financial status reports. The role also involves approving invoices from vendors and contractors, managing expenditures within the approved budget, and overseeing the lease enforcement process, which includes approving resident applications and conducting periodic apartment inspections. Promoting resident satisfaction and retention is a key aspect of this position, requiring timely responses to complaints and service requests. The Community Manager will also conduct regular property inspections to ensure that the property meets established standards for safety, cleanliness, and appeal. Supervising property staff, managing client relationships, and providing updates on property performance are additional responsibilities of this role. A minimum of 3 years of experience as a Community Manager or Property Manager is required, with a preference for candidates with high-rise experience.

Responsibilities

  • Manage the day-to-day operations of the assigned property.
  • Oversee team members, daily activities, and resources to achieve budgeted financial and operational goals.
  • Ensure compliance with company policies and procedures, Fair Housing, and other relevant laws.
  • Provide input into the development of property budgets by analyzing financial statements and marketing information.
  • Meet targeted revenues by setting rent rates and ensuring timely collection of rents and fees.
  • Prepare and review monthly financial status reports.
  • Approve invoices from vendors and contractors for payment.
  • Control expenditures by managing the approved budget and petty cash fund.
  • Oversee the lease enforcement process, including approving resident applications and conducting inspections.
  • Promote resident satisfaction and retention by addressing complaints and service issues promptly.
  • Conduct regular property inspections to ensure safety, cleanliness, and appeal of the property.
  • Supervise property staff by hiring, training, and managing performance.
  • Assist in managing client/owner relationships by providing updates and conducting property tours.

Requirements

  • A minimum of 3 years of Community Manager or Property Manager experience is required.
  • High-rise experience is strongly preferred.
  • Knowledge of investment management and Fair Housing regulations.

Benefits

  • Paid parental leave
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Paid time off
  • Parental leave
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Sabbatical
  • Life insurance
  • Pet insurance
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