Westland Real Estate Group - Long Beach, CA
posted 3 months ago
Community Manager - Apartments Company Overview: Established in 1977, Westland Real Estate Group is a privately owned Property Management company that manages and owns their own Real Estate portfolio responsibly. Our real estate portfolio consists of both Commercial and Residential with Residential having over 30,000 units spread out through Southern CA, Las Vegas, NV, Fort Worth, TX, and San Antonio, TX. Westland is headquartered in Long Beach, CA and believes in continually growing and expanding the Westland family while providing high-quality service and making a positive impact on each community we serve. Our company values are Family, Opportunity, Commitment, and Results. Come and join the Westland team where growth is key! Job Summary: The Community Manager is accountable for many day-to-day property operations, dealing with day-to-day resident relations, overseeing and maintaining the property's general appearance and condition. The Community Manager has the responsibility, under the direct supervision of the Area Manager, for all phases of the operations of an income-producing property. This includes personnel functions, overseeing cleaning and housekeeping, community maintenance, communal amenities status, monitoring collections, and resident relations. Note: This role does require inner city travel on a weekly basis. Driving is done in the employee's personal vehicle with mileage reimbursement or an auto allowance provided by the company. Experience: Ability to oversee general operations of a residential property. Computer literate, including Microsoft Office, Excel, Google Suite, and other various operational programs; Proficient in Entrata or other similar property management software preferred. Ability to build routine procedures, checklists, and oversee all necessary steps in accordance with the Company's policy. Ability to communicate effectively and maintain frequent correspondence with Area Manager and Regional Manager. Ability to speak effectively before groups of residents or employees. Personal Competencies: Property management skills, leasing skills, professionalism, internal communications, listening, time management. Additional Requirements: Excellent interpersonal skills and ability to deal effectively with residents from diverse social, economic, and ethnic backgrounds. Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees. A strong background in customer service, some basic knowledge of building structures, and experience in coordinating and scheduling are essential. Own and maintain an operable smartphone. Extensive mobility and good physical condition required. Onsite Resident Manager must be able to perform the physical functions of this position, which may include, but are not limited to: ability to walk property, including stairs, to complete physical inspections, deliver resident communications, and show apartments. This position requires the ability to occasionally lift office products and supplies, up to approximately 20 pounds.