COMMUNITY MANAGER- JAMESTOWN & URBANA

Tm Associates Management - Springfield, OH

Full-time - Mid Level

Springfield, OH

251-500 employees

Real Estate

About the position

The Community Manager is responsible for overseeing the complete operation of a residential community, ensuring high standards of service and tenant satisfaction. This role involves managing staff, maintaining property conditions, and ensuring compliance with policies and procedures. The Community Manager plays a crucial role in fostering a positive living environment and achieving occupancy goals.

Responsibilities

• Ensure tenants receive prompt, efficient, courteous, and quality service.
• Counsel and refer residents as appropriate.
• Achieve and maintain close to 100% occupancy.
• Perform recertification of residents' income where applicable.
• Provide direction to ensure rental programs are properly executed.
• Maintain efficient mechanical operations and adequate buildings and equipment.
• Supervise maintenance personnel and establish good tenant relations with them.
• Regularly inspect buildings, grounds, and property appearance.
• Prepare reports based on inspections outlining property conditions and maintenance operations.
• Inform the Regional Manager of any observed deferred maintenance and property deficiencies.
• Provide direction and guidance to maintenance staff, assign work priorities, and determine necessary repairs.
• Establish central office procedures with Regional Manager's approval.
• Interview potential residents and process verifications for eligibility.
• Confer with the Regional Manager on evictions, lease violations, and special arrangements.
• Manage rent collection and record keeping, including trips to banks.
• Maintain files of maintenance services, equipment readings, and inventory.
• Purchase needed supplies and equipment within budget constraints.
• Develop and implement site activities for residents, such as special events and recreation activities.
• Prepare and respond to all pertinent correspondence.
• Attend mandatory meetings and seminars.

Requirements

• Valid driver's license and acceptable driving record.
• Ability to communicate both orally and in writing in English.
• Basic arithmetic skills.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance