Community Manager - LIHTC

$58,240 - $64,480/Yr

The Related Companies L.P - Alhambra, CA

posted 3 months ago

Full-time - Mid Level
Alhambra, CA
Real Estate

About the position

As a Community Manager at Lantern Terrace, you will play a pivotal role in leading a team of dedicated property professionals in Alhambra, California. This position is not just about managing a property; it’s about making a meaningful impact by providing affordable housing to those in need. You will be the face of Related Management Company (RMC) for residents, employees, and agency partners, ensuring that the property meets its business objectives while fostering a strong sense of community among residents. In this role, you will be responsible for setting the annual property budget in collaboration with the Regional Manager and developing SMART action plans aimed at improving property revenue while minimizing controllable expenses. You will lead your team through consistent communication, coaching, and development, helping them achieve their professional goals while also tracking your own progress. Managing resident relations will be a key part of your responsibilities, including conflict resolution and maintaining a welcoming environment for all residents. You will also oversee maintenance staff, manage invoice and payment processing, and partner with various property support teams to address concerns and advance business objectives. Compliance with government and regulatory agency requests will be managed in partnership with the Regional Compliance team, ensuring that the property operates within all necessary regulations. This position offers a unique opportunity to grow within a company that values its employees and encourages professional development through training programs and tuition reimbursement.

Responsibilities

  • Lead a team of property professionals to meet business objectives.
  • Set annual property budget in partnership with the Regional Manager.
  • Develop and execute SMART action plans to improve property revenue and minimize expenses.
  • Manage resident relations and requests, including conflict resolution.
  • Oversee maintenance staff and manage invoice and payment processing.
  • Partner with property support teams to address concerns and advance business objectives.
  • Manage compliance requests from government/regulatory agencies.

Requirements

  • At least 3 years of property management experience with knowledge of HUD Section 8, LIHTC, and/or other affordable housing programs.
  • Exceptional service commitment to exceed expectations.
  • Ability to embrace constructive criticism and strive for improvement.
  • Strong belief in teamwork and collaboration.
  • Trustworthy and reliable in all actions.
  • Welcoming attitude towards diversity of thought and perspective.

Nice-to-haves

  • Experience in affordable housing programs beyond LIHTC and HUD Section 8.
  • Previous leadership experience in property management.

Benefits

  • 19+ days of paid time off.
  • Customizable total rewards package including medical, vision, and dental options.
  • 401(k), FSA & HSA, employer-paid life and AD&D insurance.
  • Paid leave and disability programs.
  • Mental health resources including counseling.
  • Fertility benefits including surrogacy and adoption assistance.
  • Paid time off to volunteer with matching charitable donations.
  • Learning and training programs, tuition and certification reimbursement, and internal advancement opportunities.
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