Community Manager - LIHTC

$58,240 - $64,480/Yr

Related International - Alhambra, CA

posted 3 months ago

Full-time - Mid Level
Alhambra, CA
Professional, Scientific, and Technical Services

About the position

As a Community Manager at Lantern Terrace, you will play a pivotal role in leading a team of dedicated property professionals in providing affordable housing to those in need. This position is not just a job; it is a career filled with purpose and the opportunity to make a significant impact in the community. You will be responsible for overseeing a 44-unit affordable property, ensuring that it meets budgeted profitability while complying with all relevant regulations. Your leadership will be crucial in fostering a positive environment for both residents and staff, as you will be the face of Related Management Company (RMC) for residents, employees, and agency partners. In this role, you will set the annual property budget in collaboration with the Regional Manager and develop SMART action plans aimed at improving property revenue while minimizing controllable expenses. You will lead consistent team communication, host meetings to align the team towards business goals, and manage resident relations, including conflict resolution, to maintain a strong sense of community. Additionally, you will oversee maintenance staff, manage invoice and payment processing, and partner with property support teams to address concerns and advance business objectives. Your commitment to exceptional service and teamwork will be essential as you help your team flourish through coaching and development, guiding them to achieve their professional goals while tracking toward your own.

Responsibilities

  • Lead a team of property professionals to meet business objectives and ensure compliance with regulations.
  • Set annual property budget in partnership with the Regional Manager.
  • Develop and execute SMART action plans to improve property revenue and minimize controllable expenses.
  • Manage resident relations and requests, including conflict resolution, while maintaining a strong sense of community.
  • Oversee and provide guidance to maintenance staff; manage invoice and payment processing.
  • Partner with property support teams to address concerns and assist in advancing business objectives.
  • Manage compliance requests from government/regulatory agencies in partnership with the Regional Compliance team.

Requirements

  • At least 3 years of property management experience with knowledge of HUD Section 8, LIHTC, and/or other affordable housing programs.
  • Exceptional service commitment and determination to exceed expectations.
  • Ability to embrace constructive criticism and strive for improvement.
  • Strong belief in teamwork and collaboration.
  • Trustworthy and reliable with a commitment to ethical practices.
  • Welcoming attitude and appreciation for diversity of thought and perspective.

Nice-to-haves

  • Experience in affordable housing management.
  • Familiarity with financial wellness programs and employee assistance programs.

Benefits

  • AD&D insurance
  • Adoption assistance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • 401(k)
  • Paid time off for volunteering
  • Mental health resources
  • Tuition and certification reimbursement
  • Internal advancement opportunities
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