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Valiant Residentialposted 27 days ago
Full-time • Mid Level
San Antonio, TX
Resume Match Score

About the position

The Community Manager is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained building within established management operating and assuring compliance with all regulatory agencies and investors.

Responsibilities

  • Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel.
  • Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.
  • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
  • Determine transitions and promotions for on-site personnel.
  • File reports regarding any work-related injuries.
  • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-ins/move-outs, accounts payable, order office supplies, etc.).
  • Prepare annual budgets and income projections in a timely and accurate manner.
  • Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
  • Review, code, and approve invoices for payments.
  • Make daily bank deposits.
  • Ensure the property is rented to the fullest capacity.
  • Utilize marketing strategies to secure prospective residents.
  • Oversee the consistency and effectiveness of the Assistant Community Manager and Leasing Agent associates’ use of policies and procedures.
  • Ensure leasing practices conform to federal, state, and local law.
  • Prepare, process, and sign all leases and related forms or supervise others in doing so.
  • Collect rents and late charges, handle delinquent accounts, or supervise others in doing so.
  • Aggressively pursue lease renewals.
  • Supervise leasing employees, ensuring good closing techniques.
  • Handle evictions and landlord liens.
  • Maintain all resident files, including move-in sheets, move-out notices, security dispositions, and warnings.
  • Ensure that residents are provided with a clean, safe, and well-maintained community.
  • Ensure that maintenance requests are handled on an immediate one-call basis.
  • Maintain the common areas.
  • Ensure the availability of make-ready vacant units.
  • Oversee risk management and emergency procedures.
  • Continually inspect the property and improvements, recording deficiencies and taking the necessary action within budget limits.
  • Maintain key control coding for all units and areas.
  • Handle emergencies and report accidents and emergency situations to your Regional Community Supervisor immediately.
  • Monitor parking lot for unauthorized vehicles.
  • Review weekly reports for accuracy and completeness.
  • Supervise outside contractors working on the property.
  • Prepare the property for code inspections, mortgage inspections, and all other inspections.
  • Report to the Regional Community Supervisor any violations of company policy by employees.
  • Develop and enforce community policies and rules.

Requirements

  • Minimum of 3+ years of property management experience.
  • Demonstrate the ability to apply logical thinking principles to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action.
  • Achieve Fair Housing certification before interaction with prospects or residents.
  • Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
  • Knowledge of OSHA laws and regulations.
  • Ability to work evenings and weekends.
  • Present self in a neat, clean, and professional manner throughout the workday.
  • Comply with expectations as demonstrated in the Employee Handbook.
  • Successfully pass a drug test.

Nice-to-haves

  • College degree preferred.
  • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.

Benefits

  • 3 Medical Plans to choose from (1 plan is free to team members)
  • Dental
  • Vision
  • Life Insurance (free to team members)
  • Voluntary Life Insurance and Ancillary plans for purchase
  • 401k plan with Company match
  • PTO (personal time off)
  • Sick Time
  • Floating Holidays (2 per year)
  • Your Birthday off with pay

Job Keywords

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