Community Manager (Portfolio)

Sentry Management - Howell, MI

Full-time - Mid Level

Howell, MI

Real Estate

About the position

The Community Manager (Portfolio) at Sentry Management is responsible for overseeing multiple community associations, ensuring high levels of client satisfaction, and coordinating with various stakeholders including the Board of Directors and vendors. This role emphasizes exemplary customer service and the achievement of company goals while managing the operational aspects of the associations.

Responsibilities

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community.
• Attend, prepare for and participate in annual and general meetings.
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals.
• Coordinate employees such as janitorial, maintenance, administrative, and others.
• Collect all invoices and code for payment, and follow-up on monthly assessments due.
• Serve as liaison between association boards and legal counsel.
• Prepare manager reports and financial summaries to boards.
• Manage the onboarding and exit of associations.

Requirements

• Maintain licensing in some states.
• Have previous Community Management Experience.
• Be professional, organized and self-motivated.
• Possess strong written and verbal communication skills.
• Hold a valid license to operate a motor vehicle with a clean driving record.
• Have a proficiency with Microsoft Office and general computer skills.

Benefits

• Salary commensurate with experience and qualifications.
• Training and Support provided.
• Comprehensive benefits package.
• Work-life balance.